Account Director

About Lucid Group We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years. Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential. This position is aligned to one of our three capabilities: Commercial Communications: Accelerating a brand's trajectory with data-driven strategies and creativity that moves markets. Our other capabilities include: Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change. Consulting: Specialised life-sciences consulting - empowering clients to optimise operating models, maximise asset potential and drive sustainable transformation. Job Summary We’re looking for an Account Director to join our growing team. In this role, you’ll serve as a trusted partner to clients, leading key relationships, shaping brand and marketing priorities, and working closely with cross-functional teams to deliver impactful work. You’ll have ownership across a focused client portfolio, providing strategic and account leadership across a broad range of integrated initiatives while ensuring seamless delivery and a high standard of client service. Responsibilities Serve as a senior client partner and key point of contact, building strong, trusted relationships with client stakeholdersDevelop a strong understanding of the client’s business, brands, audiences, competitive landscape, and broader market to help identify priorities and opportunitiesPartner with clients and internal teams to shape brand priorities, marketing plans, and strategic recommendationsLead the development and delivery of client presentations, creative briefs, integrated plans, and recommendationsOversee the overall health of the account, including scope, staffing, timelines, budgets, and quality of deliveryAnticipate client needs and proactively address challenges, opportunities, and changing prioritiesIdentify opportunities to deepen client relationships and expand our work based on evolving brand and business needsLead, mentor, and support account team members, providing clear direction and fostering a collaborative, high-performing environmentPartner closely with strategy, creative, project management, and other cross-functional teams to deliver thoughtful, audience-focused workEffectively manage across internal and client teams to maintain alignment, momentum, and a high standard of client service Qualifications Bachelor’s degree preferred in Marketing, Communications, Business, or a related fieldMinimum of 10 years of experience in advertising or marketing setting with progressive account leadership responsibilityHealthcare, health and wellness, or other relevant marketing experience highly preferredStrong understanding of consumer marketing and experience translating audience insights and business objectives into effective brand and marketing programsExperience owning client relationships and leading integrated marketing initiatives from strategy through executionStrong commercial and financial acumen, including experience managing scopes, budgets, and account resourcesProven ability to lead and collaborate effectively across multidisciplinary teamsStrong written, verbal, and presentation skills, with the confidence to communicate recommendations and navigate client conversationsComfortable managing competing priorities, solving problems proactively, and bringing clarity to fast-moving workStrong interpersonal skills with a collaborative, consultative, and client-focused approach WHAT DOES IT MEAN FOR US TO BE LUCID? At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together. We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve. Compassionately Human: We think about the human impact of our actions Accountable Allies: We are the go-to strategic partners for our clients Invent with Intent: We create meaningful solutions to solve real problems Courageously Curious: We challenge ourselves to think disruptively Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability. We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us. Lucid was started with a core ideology rooted in a legacy of innovation and dedication. For the past 20 years we have successfully transformed healthcare communications for the better. From our ambitious agency beginnings we have grown organically and through strategically aligned acquisition. We are currently based in 4 global locations, and our 500 worldwide colleagues are the trusted partners for 100s of top brands and client teams, big and small.