Account Director

About the role

The Opportunity As Account Director, you will serve as a senior strategic partner to clients, overseeing the successful delivery of medical communications and medical affairs initiatives while driving account growth and team excellence. You will lead client relationships, guide cross-functional teams, and ensure projects are executed at the highest level of quality and service. This role is ideal for someone who enjoys both the strategic and operational aspects of client leadership and is passionate about building trusted partnerships.

Key Responsibilities

• Serve as the primary strategic contact for key pharmaceutical and biotechnology clients
• Develop and maintain strong, long-term client relationships
• Lead account planning and identify opportunities for organic growth and expanded partnerships
• Oversee delivery of publications, medical affairs, scientific communications, and other client programs
• Partner closely with scientific, editorial, and project management teams to ensure successful execution
• Provide strategic counsel and solutions to clients while anticipating their evolving needs
• Lead client meetings, presentations, and business reviews
• Manage account financials, budgets, forecasting, and resource allocation
• Mentor and develop account team members, fostering a collaborative and high-performing environment
• Support new business initiatives, proposals, and pitches as needed

Qualifications

• Bachelor's degree required; advanced degree preferred
• Significant experience in medical communications, healthcare communications, medical affairs consulting, or agency account management
• Proven success managing and growing pharmaceutical or biotechnology client relationships
• Strong understanding of medical affairs, publications, and scientific communications programs
• Excellent project management and organizational skills
• Strong commercial mindset with experience managing budgets and account profitability
• Outstanding communication, presentation, and relationship-building abilities
• Experience leading cross-functional teams and mentoring junior staff

Benefits

In addition to base pay, direct-hire employees may be eligible for client offered benefits such as medical, dental, and vision coverage, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.