Account Director
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. Content: - Title: "2026-4664 The Account Director leads and manages the Customs and Border Protection (CBP) Trusted Traveler Program (TTP) Marketing Support Services account, serving as the primary point of contact between Artemis and CBP’s Office of Field Operations." But we should not repeat job title as heading. So we can start with a short paragraph maybe containing job ID? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include a short
with the ID maybe. Then we need sections: About the role (maybe a summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to see what content exists. The posting includes: - Description of role: leading and managing account, primary point of contact, directs cross-functional strategy, media, creative, project teams to deliver integrated communications and marketing program that increases enrollment, drives program awareness, enhances customer experience across Global Entry and other Trusted Traveler programs. Requires self-starter, proactive problem solver, action-oriented team player with previous experience managing advertising and marketing agency accounts for federal government clients. Needs individual committed to superior service, poised under pressure, positive flexible attitude. This is a contingent hire position. Offers contingent upon client approval, ability to meet security requirements, ability to adhere to any on-site requirements. Remote work anticipated. Occasional travel for client engagements may be required. Then bullet-like responsibilities (starting with "Serve as the primary point of contact..." etc). Those are responsibilities. Then qualifications: Minimum of 5 years of account management experience in an advertising or marketing agency. Bachelor’s degree in Marketing, Communications, Business, or related field. Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients. Strategic thinker with forward-looking approach to marketing trends and technologies. Strong problem-solving skills and ability to think critically. Ability to manage competing deadlines. Experience supporting complex projects and transformation efforts within the federal government. Comfortability with supporting complex client relationships. Ability to obtain and maintain a DHS Suitability/public trust clearance. Legal authorization to work in the U.S. Strong critical thinking, analytical and time management skills. Proven ability to organize, prioritize and work well with others. Ability to communicate thoughts, ideas and solutions logically both written and orally. Ability to stay calm under pressure and in a fast-paced environment. Ability to receive feedback from clients and implement changes quickly and effectively. Ability to get up to speed quickly on complex issues. No explicit Benefits, Pay, Schedule sections. There's mention: Remote work anticipated, occasional travel may be required. That's about schedule/location but not explicit schedule. Could we create a Schedule section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does not state specific schedule (e.g., full-time, hours). It mentions remote work anticipated, occasional travel. That's more about work arrangement, not schedule. Probably we should not create Schedule section. Benefits: none mentioned. Pay: none mentioned. So we should omit those sections. Thus we will have sections: About the role (maybe a brief summary), Responsibilities, Requirements, Qualifications, Skills? The posting includes many skill-like items; we could combine Requirements and Qualifications and Skills? But we need to follow instruction: prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Qualifications (which includes requirements, skills). Or we could have About the role, Responsibilities, Requirements and Qualifications combined? But we need to use headings exactly as given: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can omit those not present. So we could have About the role, Responsibilities, Requirements, Qualifications, Skills. However many of the skill items overlap with requirements. To avoid thin sections, we could combine Requirements and Qualifications into one section? But headings are fixed; we cannot change heading names. If we include both Requirements and Qualifications, they'd be thin maybe. Better to include only those with substantive content. Let's see: - About the role: we have a paragraph describing role. - Responsibilities: we have a list of duties (Serve as primary point..., Lead cross-functional teams..., Oversee development..., Direct execution..., Guide production..., Coordinate staffing..., Oversee preparation..., Manage integrated Project Schedule..., Facilitate contract kickoff..., Support CBP..., Ensure compliance...). That's substantive. - Requirements: we have "Minimum of 5 years of account management experience in an advertising or marketing agency." plus maybe "Bachelor’s degree in Marketing, Communications, Business, or a related field." plus "Legal authorization to work in the U.S." plus "Ability to obtain and maintain a DHS Suitability/public trust clearance." Those are requirements. - Qualifications: we have "Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients." plus "Strategic thinker with a forward-looking approach to marketing trends and technologies." plus "Strong problem-solving skills and the ability to think critically." plus "Ability to manage competing deadlines." plus "Experience supporting complex projects and transformation efforts within the federal government." plus "Comfortability with supporting complex client relationships." plus many skill items. Those could be qualifications. - Skills: we have many skill-like items: Strong critical thinking, analytical and time management skills. Proven ability to organize, prioritize and work well with others. Ability to communicate thoughts, ideas and solutions logically both written and orally. Ability to stay calm under pressure and in a fast-paced environment. Ability to receive feedback from clients and implement changes quickly and effectively. Ability to get up to speed quickly on complex issues. Those could be skills. Thus we can have all four sections: About the role, Responsibilities, Requirements, Qualifications, Skills. That's five sections, each substantive. We must not include Benefits, Pay, Schedule. We need to output only HTML fragment, no /, no markdown fences. We need to use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting.
We need to format responsibilities as a list (
- ). Each responsibility sentence should be a list item.
Similarly, requirements as list.
Qualifications as list.
Skills as list.
About the role as paragraph(s). Could be multiple paragraphs but we can combine into one
containing the description.
We also need to include minor metadata like job ID maybe in a short
at top.
We must not repeat job title as heading. The job title is "Account Director". We can include it in the opening paragraph maybe.
Let's extract details:
Job ID: 2026-4664 (maybe). We'll put a short
like "
Job ID: 2026-4664
" but instruction says do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short or drop it. So we can include a short p.
Now the role description: "The Account Director leads and manages the Customs and Border Protection (CBP) Trusted Traveler Program (TTP) Marketing Support Services account, serving as the primary point of contact between Artemis and CBP’s Office of Field Operations. This role directs cross-functional strategy, media, creative, and project teams to deliver an integrated communications and marketing program that increases enrollment, drives program awareness, and enhances the customer experience across Global Entry and the other Trusted Traveler programs. The Account Director role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in managing advertising and marketing agency accounts for federal government clients. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude. This is a contingent hire position. Offers will be contingent upon client approval, ability to meet security requirements, and the ability to adhere to any on-site requirements. Remote work is anticipated. However, occasional travel for client engagements may be required."
We'll put that in a
.
Now responsibilities list:
- Serve as the primary point of contact and account lead for CBP’s TTP Marketing Support Services contract, directing and managing all aspects of account performance and client relationships.
- Lead cross-functional teams — including strategic planning/media, digital/social media, creative, copywriting, and project coordination staff — to deliver integrated marketing and communications support for Global Entry and the other Trusted Traveler programs.
- Oversee development and ongoing refinement of the Strategic Communications Plan, ensuring messaging, creative development, media planning and buying, and event planning align with CBP’s branding, Department of Homeland Security Customer Experience (CX) and User Experience (UX) priorities, and international audience needs.
- Direct execution of the Comprehensive Media Buy Plan, including creative concepts, ad placement schedules, sentiment analysis, audience reach, cost analysis, and key performance indicator (KPI)/marketing analytics reporting.
- Guide production of collateral marketing materials, advertisements, informational materials, creative designs, signage, videos, and social media content in support of program deliverables.
- Coordinate staffing, logistics, and support for approximately four domestic and international tradeshows and conferences per year, including exhibit set-up/tear-down, interpreter services, and after-action reporting.
- Oversee preparation and timely submission of After-Campaign Reports, Conference Reports, and other client deliverables to the Contracting Officer’s Representative.
- Manage the integrated Project Schedule and Monthly Progress and Cost Status Reports, ensuring milestones, deliverables, and invoicing align with contract requirements.
- Facilitate the contract kickoff meeting and ongoing client communications, documenting meeting minutes, action items, and decisions for CBP approval.
- Support CBP in preparing responses to Senior CBP management, Congress, the White House, DHS, and other agencies or organizations on issues pertaining to CBP processes and program impacts.
- Ensure compliance with contract data rights, confidentiality, and professional conduct standards throughout the period of performance.
We need to keep the exact phrasing; ensure no extra or missing.
Now requirements list:
- Minimum of 5 years of account management experience in an advertising or marketing agency.
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients. (Wait that seems more qualification; but we already have that in qualifications. However the posting includes that line under "Minimum of 5 years..." then "Bachelor’s degree..." then "Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients." Actually reading: after Bachelor's degree line, there is "Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients." That is a qualification but could be considered requirement. We'll keep it in requirements? But we also have qualifications list later. To avoid duplication, we need to parse exactly what the posting says.
Let's copy the relevant section:
"Minimum of 5 years of account management experience in an advertising or marketing agency.
Bachelor’s degree in Marketing, Communications, Business, or a related field.
Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients.
Strategic thinker with a forward-looking approach to marketing trends and technologies.
Strong problem-solving skills and the ability to think critically.
Ability to manage competing deadlines.
Experience supporting complex projects and transformation efforts within the federal government.
Comfortability with supporting complex client relationships.
Ability to obtain and maintain a DHS Suitability/public trust clearance.
Legal authorization to work in the U.S.
Strong critical thinking, analytical and time management skills.
Proven ability to organize, prioritize and work well with others.
Ability to communicate thoughts, ideas and solutions logically both written and orally.
Ability to stay calm under pressure and in
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting. We need to format responsibilities as a list (
- ). Each responsibility sentence should be a list item.
Similarly, requirements as list.
Qualifications as list.
Skills as list.
About the role as paragraph(s). Could be multiple paragraphs but we can combine into one
containing the description. We also need to include minor metadata like job ID maybe in a short
at top. We must not repeat job title as heading. The job title is "Account Director". We can include it in the opening paragraph maybe. Let's extract details: Job ID: 2026-4664 (maybe). We'll put a short
like "
Job ID: 2026-4664
" but instruction says do NOT put Job ID/requisition numbers as headings — fold minor metadata into a shortor drop it. So we can include a short p. Now the role description: "The Account Director leads and manages the Customs and Border Protection (CBP) Trusted Traveler Program (TTP) Marketing Support Services account, serving as the primary point of contact between Artemis and CBP’s Office of Field Operations. This role directs cross-functional strategy, media, creative, and project teams to deliver an integrated communications and marketing program that increases enrollment, drives program awareness, and enhances the customer experience across Global Entry and the other Trusted Traveler programs. The Account Director role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in managing advertising and marketing agency accounts for federal government clients. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude. This is a contingent hire position. Offers will be contingent upon client approval, ability to meet security requirements, and the ability to adhere to any on-site requirements. Remote work is anticipated. However, occasional travel for client engagements may be required." We'll put that in a
. Now responsibilities list: - Serve as the primary point of contact and account lead for CBP’s TTP Marketing Support Services contract, directing and managing all aspects of account performance and client relationships. - Lead cross-functional teams — including strategic planning/media, digital/social media, creative, copywriting, and project coordination staff — to deliver integrated marketing and communications support for Global Entry and the other Trusted Traveler programs. - Oversee development and ongoing refinement of the Strategic Communications Plan, ensuring messaging, creative development, media planning and buying, and event planning align with CBP’s branding, Department of Homeland Security Customer Experience (CX) and User Experience (UX) priorities, and international audience needs. - Direct execution of the Comprehensive Media Buy Plan, including creative concepts, ad placement schedules, sentiment analysis, audience reach, cost analysis, and key performance indicator (KPI)/marketing analytics reporting. - Guide production of collateral marketing materials, advertisements, informational materials, creative designs, signage, videos, and social media content in support of program deliverables. - Coordinate staffing, logistics, and support for approximately four domestic and international tradeshows and conferences per year, including exhibit set-up/tear-down, interpreter services, and after-action reporting. - Oversee preparation and timely submission of After-Campaign Reports, Conference Reports, and other client deliverables to the Contracting Officer’s Representative. - Manage the integrated Project Schedule and Monthly Progress and Cost Status Reports, ensuring milestones, deliverables, and invoicing align with contract requirements. - Facilitate the contract kickoff meeting and ongoing client communications, documenting meeting minutes, action items, and decisions for CBP approval. - Support CBP in preparing responses to Senior CBP management, Congress, the White House, DHS, and other agencies or organizations on issues pertaining to CBP processes and program impacts. - Ensure compliance with contract data rights, confidentiality, and professional conduct standards throughout the period of performance. We need to keep the exact phrasing; ensure no extra or missing. Now requirements list: - Minimum of 5 years of account management experience in an advertising or marketing agency. - Bachelor’s degree in Marketing, Communications, Business, or a related field. - Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients. (Wait that seems more qualification; but we already have that in qualifications. However the posting includes that line under "Minimum of 5 years..." then "Bachelor’s degree..." then "Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients." Actually reading: after Bachelor's degree line, there is "Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients." That is a qualification but could be considered requirement. We'll keep it in requirements? But we also have qualifications list later. To avoid duplication, we need to parse exactly what the posting says. Let's copy the relevant section: "Minimum of 5 years of account management experience in an advertising or marketing agency. Bachelor’s degree in Marketing, Communications, Business, or a related field. Proven track record managing major client accounts and leading cross-functional teams in support of federal government clients. Strategic thinker with a forward-looking approach to marketing trends and technologies. Strong problem-solving skills and the ability to think critically. Ability to manage competing deadlines. Experience supporting complex projects and transformation efforts within the federal government. Comfortability with supporting complex client relationships. Ability to obtain and maintain a DHS Suitability/public trust clearance. Legal authorization to work in the U.S. Strong critical thinking, analytical and time management skills. Proven ability to organize, prioritize and work well with others. Ability to communicate thoughts, ideas and solutions logically both written and orally. Ability to stay calm under pressure and in