Jobs · Engineering

Account Development Manager - Automotive

Safe-Guard Products International · Phoenix, AZ · 1 mo ago
EngineeringFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: Role Overview, Role Responsibilities, Job Requirements, Growth Potential, Company Benefits. Also maybe Company Overview? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly. We should not repeat job title. We should not include Job ID etc. Remove boilerplate: the first paragraph about not responding to DMs etc is boilerplate, remove. Also remove EEO statement. Also remove "Company Overview" maybe considered maybe as part of About the role? Could include as a section? The instruction says include a section ONLY when posting has real, specific content for it. Company Overview is specific content about company; could be placed under maybe "About the company"? But they only gave examples of headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't list About the company. However we could still include a section if we think it's relevant but not in examples? Probably better to stick to given headings. So we can put company overview under "About the role"? Not exactly. Maybe we can treat "About the role" as role overview. The company overview could be omitted? But we must preserve ALL substantive information; we cannot drop company overview unless we incorporate it elsewhere. Could incorporate into a

before sections? The instruction: Output ONLY the HTML fragment. It didn't forbid extra paragraphs outside sections. We can include a

for company overview before headings. That seems acceptable. Thus structure:

Company Overview: ...

Then

About the role

with role overview paragraph. Then

Responsibilities

with
  • ... each responsibility. Then

    Requirements

    with
    • ... each requirement. Then

      Growth Potential

      with paragraph. Then

      Benefits

      with
      • ... each benefit. We should not include Pay or Schedule as not present. We must not include fluff like "commensurate with experience". Not present. We must not repeat job title. We must not include FLSA etc. Could fold minor metadata into short

        or drop it. The FLSA: Exempt, Location: Remote- California or Arizona or Nevada. Could include as a short

        maybe after company overview. But instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we can include a

        for Location and FLSA. Thus:

        Location: Remote- California or Arizona or Nevada. FLSA: Exempt.

        But we should avoid using ? Not prohibited. Could just plain text. We'll output:

        Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

        Location: Remote- California or Arizona or Nevada. FLSA: Exempt.

        Then sections. Now we need to extract role overview paragraph: "Role Overview: The Account Development Manager is responsible for managing and nurturing relationships with existing dealer groups, ensuring their satisfaction, by aligning Safe-Guard with their mission and goals, and driving product adoption and usage. In this role, you will provide or facilitate training support, address client needs, and identify growth opportunities within current accounts. Additionally, you will generate and provide qualified leads for new business opportunities to the National Sales Manager." We'll put that under About the role. Responsibilities: list bullet points from "Role Responsibilities:" section. Need to parse each bullet. The text after "Role Responsibilities:" includes: Account Management:Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders.Proactively address client needs, resolving issues promptly in collaboration with internal teams to deliver an exceptional customer experience.Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction.Work closely with internal teams, such as Product Development, Marketing, and Operations, to deliver tailored solutions that meet client goals.Collaborate with the regular sales team to communicate account-specific expectations, agreements, and guidelines, ensuring consistency across all dealership interactions. Maintain comprehensive knowledge of client-specific agreements and ensure compliance in all interactions with associated dealerships. Training Support:Facilitate or coordinate training sessions for client teams, ensuring they fully understand and can effectively utilize Safe-Guard’s product offerings.Promote client participation in Safe-Guard’s F&I certification and training programs to drive knowledge and product proficiency.Serve as a resource for client inquiries related to training and operational best practices. Lead Generation:Identify and document opportunities for new business growth within existing accounts, including cross-selling and upselling opportunities.Proactively generate and qualify leads for prospective new clients and provide these to the National Sales Manager to drive business expansion.Partner with the National Sales Manager to support the strategic growth of Safe-Guard’s footprint. Performance Reporting:Maintain detailed records of client interactions, training activities, and account performance in the company CRM.Regularly report on account performance metrics, lead generation activities, and client feedback to leadership. We need to split into sensible list items. Could group by heading but we can just make each sentence as li. However we should preserve all info; we can break at periods. Let's create list items: - Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders. - Proactively address client needs, resolving issues promptly in collaboration with internal teams to deliver an exceptional customer experience. - Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction. - Work closely with internal teams, such as Product Development, Marketing, and Operations, to deliver tailored solutions that meet client goals. - Collaborate with the regular sales team to communicate account-specific expectations, agreements, and guidelines, ensuring consistency across all dealership interactions. - Maintain comprehensive knowledge of client-specific agreements and ensure compliance in all interactions with associated dealerships. - Facilitate or coordinate training sessions for client teams, ensuring they fully understand and can effectively utilize Safe-Guard’s product offerings. - Promote client participation in Safe-Guard’s F&I certification and training programs to drive knowledge and product proficiency. - Serve as a resource for client inquiries related to training and operational best practices. - Identify and document opportunities for new business growth within existing accounts, including cross-selling and upselling opportunities. - Proactively generate and qualify leads for prospective new clients and provide these to the National Sales Manager to drive business expansion. - Partner with the National Sales Manager to support the strategic growth of Safe-Guard’s footprint. - Maintain detailed records of client interactions, training activities, and account performance in the company CRM. - Regularly report on account performance metrics, lead generation activities, and client feedback to leadership. That covers all. Now Job Requirements: parse. "Job Requirements: Education: Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered.Experience:3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry. Experience providing training or facilitating workshops for client teams.Five years of Automotive industry experienceThree years of retail F&I experienceClient Relationship Management: Demonstrated ability to build trust and credibility with key client stakeholders.Training Expertise: Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption.Communication: Exceptional verbal and written communication skills, including presenting and public speaking.Lead Generation: Proven ability to identify and qualify new business opportunities within existing accounts.Organizational Skills: Highly organized with the ability to manage multiple accounts and projects simultaneously.Technical Proficiency: Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms to track account activity and performance.Travel: Willingness to travel up to 50% for client meetings, training sessions, and account reviews.Must be authorized to work in the U.SMust be able to successfully pass a background check" We need to split into list items. Let's extract: - Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered. - 3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry. - Experience providing training or facilitating workshops for client teams. - Five years of Automotive industry experience. - Three years of retail F&I experience. - Demonstrated ability to build trust and credibility with key client stakeholders. - Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption. - Exceptional verbal and written communication skills, including presenting and public speaking. - Proven ability to identify and qualify new business opportunities within existing accounts. - Highly organized with the ability to manage multiple accounts and projects simultaneously. - Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms to track account activity and performance. - Willingness to travel up to 50% for client meetings, training sessions, and account reviews. - Must be authorized to work in the U.S. - Must be able to successfully pass a background check. Now Growth Potential paragraph: "Growth Potential: At Safe-Guard, your career is what you make it. We're looking for energetic, entrepreneurial, and empathetic individuals who are ready to take their careers to the next level. Here, you'll have the freedom to explore new ideas, push boundaries, and make an impact from day one. We believe in empowering our team to take ownership of their success, and we offer the resources and support to help you grow. Whether you're passionate about developing strong customer relationships, leading innovative projects, or driving new business, you'll find opportunities to challenge yourself and advance your career. With a culture that encourages continuous learning and personal development, the possibilities for growth are limitless. If you're looking for a place where your contributions are valued and your career can grow, join us at Safe-Guard Products International, where your potential knows no bounds." We'll put that as

        under Growth Potential. Benefits list: "Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending AccountHealth Savings Account 401(k) Plan with Company MatchCompany-paid Short-Term and Long-Term DisabilityCompany-paid Life InsurancePaid Holidays and VacationEmployee Referral ProgramEmployee Assistance ProgramWellness ProgramsPaid Community Service OpportunitiesTuition ReimbursementOngoing Training & Personal DevelopmentAnd More!" We need to split into items. The text lacks punctuation; we can separate by capital letters? Let's manually list: - Medical, Dental, and Vision Insurance - Flexible Spending Account - Health Savings Account - 401(k) Plan with Company Match - Company-paid Short-Term and Long-Term Disability - Company-paid Life Insurance - Paid Holidays and Vacation - Employee Referral Program - Employee Assistance Program - Wellness Programs - Paid Community Service Opportunities - Tuition Reimbursement - Ongoing Training & Personal Development - And More! (maybe we can keep as "And More!" but it's vague; maybe we can drop as filler? It's not specific; but it's part of benefits list. Could keep as "And More!" but it's not substantive. Might be considered filler. Safer to

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