Account Associate - State Farm Agent Team Member

Responsive recruiter – replies within 24 hours.

About Our Agency

I opened my agency in 2011 and currently lead a team of three. Before becoming an agent with State Farm, I worked in banking, which helped build my passion for customer service, relationship-building, and helping people make informed financial decisions. Community involvement is a huge part of who we are as an agency. I stay active with the Montgomery Area Chamber of Commerce and volunteer through my local church. Our office regularly participates in food drives, turkey giveaways, feeding the homeless, and other community events because giving back is something we genuinely value.

Our agency offers medical, dental, and vision insurance, a Simple IRA plan, licensing reimbursement, professional development opportunities, team-building events, and a strong focus on work-life balance. We believe in creating an environment where team members feel supported and appreciated. Our office culture is close-knit, family-oriented, and built around teamwork and integrity. I’m looking for someone who truly wants to be part of the team and is passionate about providing customer-focused service. The ideal candidate is ethical, team-oriented, and genuinely cares about helping others. If you’re looking for a supportive environment where relationships and community matter, this could be a great fit for you.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Requirements

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

Pay

$45,000.00 - $65,000.00 per year