Account Associate - State Farm Agent Team Member
About the role
Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.
Responsibilities
- Manage customer accounts and update information in the database.
- Aid customers with policy changes and inquiries.
- Handle insurance claims and keep customers informed on claim status.
- Collaborate with underwriters for prompt policy issuance.
Requirements
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Qualifications
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Skills
- Organizational skills.
- Customer service and communication skills.
- Experience in insurance or a related field.
Benefits
- License reimbursement.
- 401(k).
- Bonus based on performance.
- Competitive salary.
- Health insurance.
- Opportunity for advancement.
- Paid time off.
- Training & development.
Pay
$52,000.00 - $66,000.00 per year
Schedule
Weekends are always off.
About Our Agency
Our agency operates two locations and is built around the goal of creating some of the best workplaces in Michigan. We’re always looking for friendly, organized individuals who want to be part of a supportive team and grow their careers in the insurance industry. We offer a strong benefits package that includes a health plan, 401(k), paid holidays, paid time off, guaranteed base salary, and team and individual commissions on top of salary. Team members may also have opportunities for profit sharing, signing bonuses, and insurance licensing reimbursement. Our offices feature a large, open workspace with spacious cubicles and plenty of natural light, creating a comfortable and collaborative environment. We also believe strongly in work-life balance.
My Team's Mission
To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Location
We are located in Sterling Heights, MI and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
State Farm Information
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.