ACCOUNT ASSOCIATE - STATE FARM AGENT TEAM MEMBER
About the role
I've proudly served as a State Farm agent since 1985 and have spent more than 40 years helping individuals, families, and businesses protect what matters most. I earned my bachelor's degree in business from East Carolina University, and over the years I've built an office culture centered around knowledge, trust, and building long-lasting relationships with our customers and community.
Our office is friendly, supportive, and team-oriented with a work-hard-play-hard mentality. We currently have three full-time team members and one part-time team member, and we're excited to continue growing our team. With over 85 years of combined insurance experience in the office, we pride ourselves on providing personalized guidance, respecting our customers' budgets, and delivering the kind of small-town service people can count on.
Responsibilities
- Manage customer accounts and update information in the database.
- Aid customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Collaborate with underwriters to ensure timely policy issuance.
Qualifications
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Pay
$50,000.00 - $75,000.00 per year