ACCOUNT ASSOCIATE - STATE FARM AGENT TEAM MEMBER

Join a winning insurance and financial services team. Be coached to earn at a high level through your hard work and sales performance. Help clients plan for the financial impact of unexpected events as an insurance and financial services expert.

Responsibilities

• Establish customer relationships and follow up with clients as needed
• Develop new service opportunities with both existing and new clients
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, make sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each day

Requirements

• College degree preferred
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Excellent interpersonal and communication skills (written, verbal, and listening)
• People-oriented with strong organizational skills
• Self-motivated and detail-oriented
• Proactive in problem-solving and dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment and multi-task
• Expected to remain current in product changes, licensing, technical developments, and continuing education

Qualifications

• Sales skills, including experience as a Sales Service Representative or in sales support
• Customer satisfaction and customer experience skills
• Fluent in English and Spanish
• Strong problem-solving abilities and patience
• Ability to work on-site
• Experience in the insurance or financial services industry is a plus
• High school diploma or equivalent; a college degree is preferred

Pay

$45,000.00 - $60,000.00 per year

Benefits

• Paid Time Off (vacation and personal/sick days)
• Valuable experience
• Growth potential and opportunity for advancement within the office