Account Associate - State Farm Agent Team Member

About the Role

As a local State Farm agency, we are looking for an energetic, goal-driven, and sales-minded individual to join our team as an Outbound Sales Consultant. This role is ideal for someone who enjoys building relationships, making outbound calls, identifying customer needs, and helping customers choose insurance products that protect what matters most. This is also a strong opportunity for someone who is interested in long-term growth within the insurance industry. If you aspire to become a trusted community advisor, grow into a leadership role, or one day lead your own business, this position can help you build the business knowledge, sales skills, and agency experience needed to take that next step. You will gain hands-on experience in agency growth, customer acquisition, consultative selling, and daily agency operations while learning what it takes to run a successful insurance business. This role offers more than a sales position. You will have the opportunity to learn how a successful insurance agency operates, develop your sales and business skills, and grow toward future leadership opportunities. For the right person, this can be a pathway toward becoming a State Farm agent.

Responsibilities

• Make outbound calls to prospective customers, warm leads, internet leads, and existing customers.
• Ask discovery questions to understand customer needs and identify coverage opportunities.
• Provide information on available insurance products, including auto, home, life, health, and other State Farm products.
• Build and maintain relationships with new and existing customers across multiple product lines.
• Follow up consistently with leads and customers to help move conversations forward.
• Support agency growth through cross-selling, account rounding, and customer retention efforts.
• Participate in marketing and outreach efforts to increase awareness within the community.
• Maintain accurate customer records, notes, follow-up activity, and documentation.
• Work alongside the agency team to provide a consistent and professional customer experience.
• Support daily office operations as needed, including scheduling, documentation, and service-related follow-up.