Account Associate, C&F Stop Loss - Hybrid

About the role

The Account Associate acts as the primary point of contact for our external producers during the implementation processes, including various aspects of policy issuance, compliance, premium and client management. This is a key role in the process of onboarding new groups successfully and serves as the foundation for client services through the policy year.

Line of Business and Team

About Information about the Role, Line of Business and Team: Crum & Forster’s Accident & Health division (A&H) offers a diverse portfolio of specialty insurance and reinsurance products nationwide. The A&H MBU takes a full-spectrum approach to designing and servicing a robust slate of products tailored to needs in Employer Stop Loss & Excess Medical; and Ancillary, Life & Supplemental benefits. The MBU recorded over $1B in gross premium written at year-end 2025.

What You Will Do

• Aid in completion of producer RFIs and work with other departments to help complete the RFI
• Create shell in underwriting system and populate RFP data accordingly
• Communicate with external producers to coordinate receipt of any missing RFP elements
• Coordinate heavily with Account Managers and Sales team to ensure proper set up and contact management
• Ensure all items needed to implement a case are received in a timely manner
• Obtain an in-depth knowledge of department products and services, as well as clearly articulate the department’s value proposition
• Work with Account Management to ensure all policy documents are compliant
• Work with Account Managers to ensure all policy documents are compliant and provide policy level

What You Will Bring To C&F

• Strong communication and problem solving skills, to manage and service a significant block of business
• Excellent organizational and time management skills
• Strong interpersonal skills necessary to interact with brokers, producers, clients and junior team members
• A great understanding of the claims, underwriting, sales, premium, and implementation process at an insurance company to be able to anticipate our clients’ needs and answer questions

What C&F Will Bring To You

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

Salary Range

The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $44,400.00 to a maximum of $65,100.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range.

Application Instructions

To apply, please visit our careers page: https://www.cfins.com/careers