Account Analyst

Position Summary

Amkor Technology is recruiting for an Account Analyst based in the San Diego, CA area. The Account Analyst position primarily focuses on automating and optimizing business reporting using Microsoft Excel and Power BI. This role drives efficiency by transforming manual processes into scalable, data-driven solutions that support decision-making. In addition, the position supports customer account operations, including issue resolution, order management, and cross-functional coordination, ensuring accuracy and high-quality service.

Essential Duties and Responsibilities

• Design, develop, and maintain automated weekly, monthly, and quarterly reports using Microsoft Excel and Power BI to support business decision-making
• Manage day-to-day internal and external communications, including timely and professional responses to customer emails and phone inquiries
• Investigate and resolve pricing and invoice discrepancies by collaborating with cross-functional teams (e.g., Finance, Sales, Operations)
• Submit and track customer Requests for Quotation (RFQs) within Salesforce.com, ensuring accuracy and completeness
• Maintain consistent communication with internal and external stakeholders, providing status updates and ensuring alignment across teams
• Create and manage sales orders across multiple business groups, adapting to varying requirements while maintaining high accuracy
• Review and process purchase orders (POs), including acknowledgment, accuracy verification, tracking, and ensuring timely invoice generation
• Create and manage New Product Introduction (NPI) material order requests, requiring strong attention to detail and proactive delivery monitoring
• Track and manage Non-Recurring Expenses (NRE), rebates, and support the monthly billing process to ensure accuracy and timeliness

Required Qualifications

• Bachelor’s degree required (Business, Analytics, Supply Chain, or related field preferred)
• Advanced proficiency in Microsoft Excel and Power BI, including VBA, PowerQuery (including M language), DAX, VLOOKUP, PivotTables and data modeling
• Ability to manage and resolve complex customer requests with professionalism, accuracy, and a sense of urgency
• Strong organizational skills with the ability to effectively prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment
• Demonstrated problem-solving skills with keen attention to detail and a proactive approach to identifying and resolving issues
• Excellent written and verbal communication skills, with the ability to communicate clearly across technical and non-technical audiences
• Ability to collaborate across multiple teams and geographies, demonstrating flexibility and adaptability in a matrixed environment
• Strong work ethic with willingness to adjust schedule as needed to meet business demands and critical deadlines
• Self-starter with the ability to work independently while also contributing effectively as part of a team

Preferred Qualifications

• Experience working with SAP or other enterprise resource planning (ERP) systems
• Familiarity with Salesforce.com or similar customer relationship management (CRM) platforms
• Familiarity with PowerAutomate
• Prior experience supporting planning or forecasting analysis processes

Salary Range

$76,500 - 85,000

Location

San Diego, CA. This position has a hybrid schedule. Candidates must reside near the local Amkor office, no relocation provided.