Account Administrator - $500 Sign-On Bonus!

Essential Duties and Responsibilities

• Become familiar with purchase order requirements and/or long-term agreements to ensure compliance with internal and customer standards, processes and procedures.
• Works with cross-functional teams to ensure all customers specific technical and shipping documentation have been created, communicated, and distributed.
• Prepare and maintain documentation for all incoming repair products, including associated invoice records.
• Communicate daily with Key Account Manager and Program Management to ensure Amphenol Borisch Technologies has accurate and up-to-date customer information and requirements for Purchase Orders.
• Maintains customer requests, internal promise dates and shipments throughout system and customer portals, escalating when there is an OTD impact to shipments.
• Work with the Accounting Department regarding past due accounts and follow-up on invoice issues when needed.
• Affixes data gathering and analysis to complete 12-month forecast projections.
• Enters/updates jobs as needed
• Performs risk management and escalates to Key Account Manager or Program Management appropriately.
• Performs all other tasks and projects assigned by Program Management.

Requirements

• HS diploma or GED
• Experience in a Customer Service or Customer Support role, preferred
• Strong organizational and administrative skills
• Excellent attention to detail and data
• Ability to multi-task and work in a fast-paced working environment
• Excellent computer skills, including MS Office
• Ability to work additional hours/flexible schedule when required