Accessibility Test Analyst

About the role

The Accessibility Test Analyst will support enterprise accessibility initiatives by planning and executing accessibility testing across applications, websites, customer portals, mobile applications, digital documents, and vendor-hosted solutions. This role will ensure digital products meet ADA, Section 508, and WCAG 2.1/2.2 Level AA standards while partnering with cross-functional teams to identify, remediate, and prevent accessibility issues throughout the software development lifecycle.

Responsibilities

• Plan, coordinate, and execute accessibility testing across multiple technology projects and operational initiatives.
• Perform accessibility testing of public websites, internal applications, customer portals, mobile applications, digital forms, electronic documents, and vendor-hosted solutions.
• Validate compliance with ADA, Section 508, and WCAG 2.1/2.2 Level AA standards.
• Participate in project planning, requirements reviews, solution design sessions, and application demonstrations to incorporate accessibility requirements early in the SDLC.
• Develop accessibility testing strategies, test plans, test scenarios, and detailed test cases.
• Execute automated and manual accessibility testing using approved testing tools.
• Perform keyboard-only navigation testing, including focus order, logical navigation, skip links, and keyboard accessibility.
• Validate color contrast compliance using Color Contrast Analyzer and other accessibility validation tools.
• Test dynamic web content, forms, tables, dialogs, multimedia, PDFs, and responsive web applications for accessibility compliance.
• Perform cross-browser and cross-device accessibility validation using BrowserStack Ultimate.
• Identify, document, prioritize, and track accessibility defects using Microsoft Azure DevOps (ADO).
• Validate defect remediation and perform regression accessibility testing following resolution.
• Collaborate with Business Analysts, Developers, UX/UI Designers, Project Managers, Quality Management, Infrastructure teams, and third-party vendors to resolve accessibility issues.
• Prepare accessibility assessment reports, executive summaries, compliance dashboards, and project status updates.
• Provide accessibility recommendations and educate project teams on accessibility best practices.
• Assist with establishing accessibility standards, testing processes, templates, and continuous improvement initiatives.
• Support User Acceptance Testing (UAT), production readiness reviews, and post-implementation accessibility validation.
• Perform project-related activities in accordance with established SDLC, quality management, PMO, and accessibility governance standards.

Requirements

• 5+ years of Quality Assurance and Accessibility Testing experience supporting enterprise applications, websites, and digital services.
• Strong knowledge of ADA requirements.
• Strong knowledge of Section 508 compliance.
• Strong knowledge of WCAG 2.1 and WCAG 2.2 Level AA standards.
• Experience performing both automated and manual accessibility testing.
• Experience with BrowserStack Ultimate for cross-browser and cross-device accessibility validation.
• Experience with Color Contrast Analyzer.
• Experience with Accessibility Insights.
• Experience with Microsoft Azure DevOps (ADO) Test Plans and Boards.
• Experience documenting accessibility defects and tracking remediation efforts.
• Experience testing web applications, mobile applications, public websites, SharePoint sites, and PDF documents.
• Strong understanding of ARIA, HTML5 semantic elements, CSS, JavaScript, and accessible web design principles.
• Experience validating keyboard accessibility, focus management, screen reader compatibility, forms, tables, multimedia, and responsive design.
• Experience working in Agile and Waterfall project methodologies.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong analytical, troubleshooting, and documentation skills.
• Ability to prioritize work across multiple concurrent projects.
• Ability to work independently and collaboratively within cross-functional teams.
• Strong attention to detail and commitment to delivering high-quality accessible digital solutions.
• Ability to work in a hybrid/remote environment with onsite attendance in Middletown, PA as required.

Qualifications

• Experience with JAWS Screen Reader, VoiceOver, Adobe Acrobat Accessibility Checker, Microsoft Accessibility Checker, and PDF accessibility remediation is beneficial.
• Experience with SharePoint Online, Microsoft Dynamics, SAP, ServiceNow, test automation, Agile project management, ITIL/ITSM, and Microsoft Teams is beneficial.