Accessibility Specialist - Office of Disability Services

Position Type: Administrative & Professional (Non-teaching Faculty); Position Status: Full-Time; FLSA Status: Exempt: Not Eligible for Overtime Pay; Pay Band: Pay Rate: Pay Range Specify Range or Amount: $47,500 - $50,000; Is this a JMU only position? No; Is this a grant-funded position? No; Is this a Conflict of Interest designated position? No; Beginning Review Date: 11/6/2026.

Responsibilities

• Conduct individualized assessment and analysis of requests for disability accommodations.
• Determine eligibility and reasonable accommodations through individualized assessment and analysis of documentation, supporting materials and evidence including student circumstances, observations, and self-reports.
• Facilitate the interactive process with students seeking disability accommodations and services.
• Provide direct student services that include, but may not be limited to:
  • Initial intake consultations
  • Registration for services
  • Prompt response to student requests for accommodations
  • Assist with the identification and development of appropriate academic accommodations, auxiliary aids and services.
  • On-going disability-related support
  • Accommodation review and follow-up consultations, as appropriate.
• Effective collaboration with appropriate university units to facilitate the coordination and timely provision of accommodations and services for students with disabilities.
• Monitor and assist with resolution of accommodation implementation concerns.
• Maintain accurate, current and pertinent records of disability services reviews, decisions, and communications.
• Support consistent implementation of departmental accommodation practices, procedures, and service standards.
• Support the Associate Directors with the fundamental alteration process.
• Serve on the Housing Accommodation Request Committee and provide administrative and back-up support to the ODS Liaison for Housing Accommodations.
• Serve as ODS Liaison responsible for the coordination of Dining Accommodations.
• Develop working knowledge of areas that intersect with accommodations (academic, etc.) to support consultation and service delivery efforts.
• Support the department through participation in group and individual case consultation discussions, as needed.
• Maintain current knowledge of and adhere to established policies and procedures of ODS and JMU. Seek consultation as needed.
• Maintain current knowledge of federal and state disability laws, regulations, guidance, and emerging professional practices related to higher education disability services.
• Support departmental assessment efforts. Provide system support. Assist with identifying and implementing system optimizations for improved departmental operations. Support the dismounting of old systems and transitioning to new systems, as needed. Systems include but are not limited to, databases, software, CRM, and file systems.
• Assist with design and delivery of staff training and development activities, as assigned.
• Provide feedback regarding and support continuous improvement of departmental resources, procedures, forms, guidance materials, and accommodation service delivery processes.
• Assist with operational projects, workflow improvement efforts, and technology-related initiatives, as assigned.
• Provide professional and timely consultations with students, faculty, staff, parents and other constituent groups.
• Collaboration with faculty and staff partners leading to accommodation implementation.
• Consult with university partners regarding disability-related access barriers and effective access strategies.
• Represent ODS at outreach events and provide trainings, as assigned.
• Support departmental efforts to promote disability inclusion, accessibility, and student self-advocacy.
• Participate in university committees, collaborative initiatives, and campus partnerships, as assigned.

Qualifications

Required:

• Master's degree (or attaining within 6 months) in higher education, counseling, rehabilitation counseling, psychology, social work, special education, student affairs, disability studies, or a related field.
• Demonstrated ability to analyze information, exercise sound judgment, and make recommendations within established policies, procedures, and guidelines.
• Organizational skills and ability to manage multiple priorities, deadlines, and student cases simultaneously.