Accessibility Specialist 24-58

Summary Of Duties And Responsibilities

Provides information, assistance, advocacy, and specialized community relations by processing complaints; providing and gathering information; conducting research, investigations, and compliance reviews; preparing reports; serving as a resource; and interacting with various parties.

• Obtains information by contacting witnesses, attorneys, claimants, and others; developing questions; reviewing files and documents; and performing access audits.
• Provides information by answering questions and requests; serving as a resource in areas of general and/or specialized knowledge; attending meetings; and assisting in preparation of public education materials.
• Solves complaints by reviewing files; preparing reports; analyzing data; contacting involved parties; preparing documents, correspondence, and memos.
• Prepares reports by collecting, analyzing and summarizing information.
• Solves administrative problems by coordinating preparation of reports; analyzing data; identifying solutions; identifying deficiencies; explaining remedies through correspondence and written instruction; determining jurisdiction; and reviewing additional submissions or materials for compliance.
• Recommends litigation/investigation by exhausting avenues for voluntary compliance; analyzing and evaluating evidence; keeping abreast of trends; and maintaining historical context.
• Complies with federal/state/local legal requirements by reviewing and evaluating documentation; enforcing adherence to requirements; and studying existing and new legislation/rules.
• Provides settlement recommendations by reviewing and evaluating complaints; analyzing programs and services; verifying documentation; studying performance/compliance requirements.

Qualifications

• Bachelor’s Degree in social services, legal studies, public administration, or related field and two years of professional work experience.
• Advanced education or training may be substituted for work experience and extensive social service experience may be substitute for formal college training.
• Requires working knowledge of disability rights issues, laws, rules, etc.
• Ability to analyze and apply codes and standards;
• Communicate effectively;
• Provide advocacy assistance needed.

Supplemental Information

• Position requires in office attendance.
• We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
• Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.
• As an employee of the Illinois Attorney General's Office, you'll have access to many great benefits.
• Join the legal team responsible for protecting the public interest of the state and the people of Illinois!
• Health and Dental insurance along with free Vision insurance*
• Pension Benefits through the State Employees'; Retirement System
• Deferred Compensation: supplemental retirement savings program-457k
• Commuter Savings Program: pre-tax transportation program
• Flexible Spending: Medical and Dependent pre-tax savings program
• Life insurance benefit: free with option to purchase additional (up to 8 x your annual salary) at low cost. Spouse and child life insurance available
• Disability coverage
• Employee Assistance Program through ComPsych
• Holidays: 13 1/2 paid
• Vacation days: minimum of 12 days, maximum of 27 days, prorated
• Personal days: 4 annually
• Floating Holiday: 1 annually
• Sick days: 1 per month

Required Question

Do you have a High School diploma or GED?