Access & Reimbursement Manager (ARM) Immunology - MINNEAPOLIS, MN

About the role

The Access & Reimbursement Manager, NPS Immunology is a remote and field-based role covering Minneapolis, MN, Saint Paul, MN, and Des Moines, IA. The role requires residency within the territory or within a reasonable daily commuting distance of up to 60 miles from the territory.

Responsibilities

• Interact within assigned accounts to support patient access within their therapeutic area product(s).
• Provide proactive face-to-face education on product-specific programs to providers and staff to support integration into office processes and workflows.
• Analyze problems and offer solutions related to payer policies, drug acquisition and inventory management, and patient/review reimbursement.
• Identify trends at local, regional, and national levels and partner internally and externally to support patient pull-through.
• Interface with the Patient Support Center on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and staff education.
• Review patient-specific information in cases where the site has specifically requested assistance and provide support in resolving issues or coverage challenges.
• Collaborate with aligned cross-functional associates within Novartis Pharmaceuticals Corporation (NPC) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement.
• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed values and behaviors.
• Handle Patient Identifiable Information (PII) appropriately, ensuring compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines.

Requirements

• Minimum three to five years’ experience in public or private third-party Reimbursement arena or pharmaceutical industry in managed care, clinical support, or sales.
• Experience with specialty pharmacy products acquired through Specialty Pharmacy networks or specialty distributors (buy and bill).
• Experience with coding, billing, and office support programs.
• Prior account management experience or prior experience with complex accounts (Payer landscape, high patient volume, large systems).
• Knowledge of Managed Care, Government, and Federal payer sectors, as well as Integrated Delivery Network/Integrated Health Systems.
• Ability to operate as a “team player” in collaborating with multiple sales representatives, sales leadership, and internal colleagues to reach common goals.

Qualifications

• Experience working within Buy and Bill environments, including reimbursement and access support for provider-administered therapies.

Benefits

Novartis offers a comprehensive benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time off package including vacation, personal days, holidays, and other leaves.

Pay

The salary for this position is expected to range between $138,600 and $257,400 per year. The final salary offered is determined based on factors like relevant skills and experience, and upon joining Novartis will be reviewed periodically.

Schedule

The role requires 60-80% travel over a broad geography.

Skills

• Strong problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of Managed Care, Government, and Federal payer sectors, as well as Integrated Delivery Network/Integrated Health Systems.

Benefits

The Novartis Group of Companies offers a comprehensive benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time off package including vacation, personal days, holidays, and other leaves.

Contact

To apply for this position, please visit our careers page at www.novartis.com/careers. For accommodation requests, please email [email protected] or call +1(877)395-2339.