Access Manager - Mid

Purpose and Impact

INSCOM executes mission command of operational intelligence forces; conducts worldwide multidiscipline and all‑source intelligence operations; delivers advanced skills training, linguist support, specialized quick‑reaction capabilities, intelligence‑related logistics, and communications in support of Army, Joint, and Coalition command and the National Intelligence Community. You will be part of a team that provides comprehensive automation/information technology support to the Data Capabilities Division (DCD) worldwide intelligence dissemination mission. The program works directly with government and military stakeholders to ensure intelligence professionals worldwide have the right access to the right data consistently through a variety of support services, including operational management, information sharing, data brokering and governance, messaging support, and access management.

Work Schedule

Monday – Friday, 8 hours/day. Core hours: 0900‑1500.

Essential Responsibilities

• Validate, create, and/or approve all DCD intelligence system and application accounts or entitlement requests.
• Monitor SIPRNET and JWICS Army Multimedia Message Manager (M3) account requests; portal must be checked at least three times daily during core hours.
• Provide M3 support including login error troubleshooting, user search and profile assistance, and M3 account metrics management.
• Manage Intelligence Communities of Interest (COI) access for Army M3 users; monitor COI sites and approve authorized account requests.
• Create and maintain the Access Management SOP covering trusted‑agent activities, policies, and procedures.
• Maintain and update the Transaction Metrics log; update access‑management metrics weekly.
• Produce ad‑hoc access‑management metrics reports detailing organizations and users requesting access.
• Answer the M3 Help Desk phone line and check voicemail.
• Manage and update the Army Intelligence Access Solutions website on JWICS.

Minimum Requirements – Knowledge, Skills, and Abilities

• Excellent customer service skills and attention to detail.
• 2 years advanced experience with the Multimedia Message Manager (M3), such as profile management or validating access to system Communities of Interest.
• Experience with access‑management operations (e.g., PKI Trusted Agent activities, verifying security clearance information in JPAS or Scattered Castles, or validating need‑to‑know access).
• Experience with complex security classification procedures/decisions (coalition/foreign partner support, foreign disclosure, intelligence dissemination, cross‑domain operations).
• Understanding of organizational messaging in DoD or the Intelligence Community.
• Experience drafting briefing slides to clearly articulate complex issues and procedures.

Security Clearance

Current TS/SCI with ability to obtain a polygraph.

Education and Experience

• Minimum Education: High School Diploma.
• Minimum Years of Experience:
  • Associate’s degree + 7 years experience in an intelligence discipline, or
  • High School Diploma + 9 years experience in an intelligence discipline.

Required Certifications

Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01‑M) certification / IT Level II (CompTIA Security+) within 30 calendar days of indoctrination at HQ INSCOM.

Preferred Qualifications

• Experience with SharePoint.

Other Responsibilities

• Safety: Participate in safety culture, complete required training, fulfill self‑aid/buddy‑aid duties, respond to emergencies, and serve on safety committees.
• Quality: Follow Amentum Quality Policy, adhere to Quality System documents and customer contracts, and understand Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance: Read, understand, and implement operational, safety, quality, and environmental requirements of all relevant plans, procedures, and policies.

Compensation

Salary range: $75,000 – $85,000 (estimate; actual compensation may vary based on responsibilities, education, experience, internal equity, market data, collective bargaining agreements, and applicable laws).

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax‑saving options
• Disability and life insurance
• Pet insurance