Access Control Technician

Title: Access Control Technician Reports to: Director Job Type: Full Time, Non-Exempt Location: Pompano Beach, FL At IOS™, we're not just another supplier. We're a Commercial Openings System Integrator. We own it all: estimating, budgeting, project management, fabrication, installation, integration, and service, with solving customer problems as our guiding light. That "one team, zero finger-pointing" mindset shapes how we work, and how we hire. Our people move across four modes: Build, Fix, Upgrade, Maintain, so no two days look the same. From doors and frames to millwork, building specialties (Division 10), gate access, and access control: built to code, built to last, no shortcuts. And we're growing our national footprint, with real opportunity for people who want to grow with us. Job Summary Our Access Control/Low Voltage technician team is responsible for providing quality installation, troubleshooting and performing service that meets our customer’s needs in a timely manner. This includes wire installation, terminations, basic networking, software installations and programming. A good understanding of mechanics and electrical is required for this job. Duties/Responsibilities Duties and responsibilities will include, but are not limited to: Install and program access control hardware, CCTV, alarm systems, and electronic gates.Lead assigned jobs, delegate work at job sites, communicate with team members, provide solutions to issues, and report job completion to the Service ManagerManage adherence to contract scope, specifications, and code on assigned projects.Communicate with the Management team regarding scope changes, material charges, and labor management. Establish and maintain relationships with customers to ensure customer satisfaction, quality of service, and long-term relations.Performs preventative maintenance, replacement and modifications as needed or requested by customers.Documents work completed on work tickets for each call throughout the workday.Determine the parts and additional materials required to complete each job.Any other duties as assigned Minimum Requirements 5+ years of experience with the installation of commercial door hardware and electronic hardwareHigh school degreeValid professional driver’s license and good driving record with no traffic violations.Strong understanding of low voltage circuitry and mechanicsFamiliar with networks and computer operating systemsAbility and willingness to learn new productsExcellent organizational and time management skillsExcellent customer service skills and someone who can work well with others Supervisory Responsibilities (Lead Technicians) No direct reports Physical Requirements Ability to lift up to 100 pounds occasionally.Ability to work in extreme temperatures and inclement weather.Ability to operate a company vehicle.