Academic Senior Advisor - International Student Services

About the role

Reporting to the Director of International Student Services, the Senior Academic Advisor – International Student Services provides comprehensive academic advising and holistic support to F-1 international students to promote academic success, retention, persistence, and timely degree completion.

Responsibilities

• Provide comprehensive academic advising and holistic support to F-1 international students to promote academic success, retention, persistence, and timely degree completion;
• Advise students on academic requirements, degree planning, major selection, transfer pathways, career exploration, and the relationship between academic and professional goals;
• Interpret and communicate institutional policies, academic regulations, immigration-related requirements, and college procedures affecting international students;
• Monitor student progress using DegreeWorks, CUNYfirst, EAB Navigate, and other student success technologies to proactively identify and assist students experiencing academic or personal challenges;
• Develop individualized success plans and make referrals to campus resources, including tutoring, accessibility, career services, and wellness programs, among others;
• Assist with orientations, workshops, outreach campaigns, and educational programming focused on student success, academic planning, and F-1 compliance;
• Collaborate with faculty, academic departments, Enrollment Management, Student Affairs, and other campus partners to ensure coordinated support for international students;
• Serve on college committees, task forces, and advising initiatives; contribute to the development and implementation of advising policies, procedures, and best practices;
• Train, mentor, and supervise peer advisors, student employees, and/or college assistants assigned to the department;
• Provide guidance and tailored support while engaging a cohort of newly admitted students throughout their onboarding process and completion of required tasks.

Requirements

• Bachelor’s degree and four years’ related experience required.

Qualifications

• One year directly related to providing college-level advising;
• Master’s degree in an appropriate discipline (e.g., education, counseling, social and behavioral sciences);
• Understanding of the needs and challenges facing international students from diverse backgrounds;
• Experience advising students in special programs and/or with a cohort model;
• Experience developing student- and learning-centered programming to support student success;
• Familiarity with student development theory and academic advising principles;
• Demonstrated ability to work independently and collaboratively, within the department and with faculty and other administrators;
• Strong organizational, project management, communication (written and oral), and facilitation skills;
• Strong data management and computer skills, particularly Microsoft Office Suite, and an aptitude to learn new systems as needed;
• Experience using CUNYfirst (PeopleSoft), a plus;
• Willingness to work evenings and weekends as needed.

Benefits

• CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development;
• Range of health plans, competitive retirement/pension benefits and savings plans;
• Tuition waivers for CUNY graduate study;
• Generous paid time off;
• Access to extensive academic, arts, and athletic programs on campus;
• Opportunity to participate in a lively, diverse academic community in New York City.

Pay

$57,252 – $79,598; salary commensurate with education and experience.