Academic Program Manager

EC-Council is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. Visit us on www.eccouncil.org Role Overview EC-Council is the world's largest cybersecurity technical certification body and serves more than 2,500 academic institutions globally through the EC-Council Academia Partner Program. We are seeking a highly motivated and relationship-driven Academic Program Manager to support the growth and success of our academic partner ecosystem throughout North America. The Academic Program Manager position offers a rewarding career in the highly growing field of Cybersecurity. Technology is advancing much faster than professionals can secure it and the skill gap is growing. Join a passionate team of individuals and technology enthusiasts that support colleges and universities across the nation to lead education in Cybersecurity! EC-Council coined the phrase “Ethical Hacking” in 2001 and is the world’s largest Cybersecurity certification body, carrying accreditations by the U.S. Department of Defense (DoD), ANAB, the American Council on Education (ACE), and more. Embark on a rewarding career that empowers you to shape the future of cybersecurity education across diverse domains such as Ethical Hacking, Digital Forensics, Penetration Testing, Network Defense, and more. EC-Council courses culminate in globally recognized certifications, enabling students to earn stackable credentials that enhance their academic and professional journeys before graduation. These certifications significantly boost employability and prepare students to become the next generation of cybersecurity leaders. This role is responsible for developing strategic relationships with colleges, universities, community colleges, technical schools, workforce development organizations, and educational institutions seeking to expand cybersecurity education offerings. The Academic Program Manager serves as a trusted advisor, helping institutions evaluate, adopt, and grow cybersecurity programs that align with workforce demands and student success outcomes. Reports to the Academics leadership team or designated manager and will play a key role in strengthening relationships and expanding the impact of the EC-Council Academia Series and Partnership Model (www.eccouncil.org/academia). A career should be fun, right?! Have fun with your career and work with colleges and universities to support students while growing your Cybersecurity knowledge. The ideal candidate is consultative, results-oriented, and passionate about education, workforce development, and cybersecurity. Key Responsibilities Academic Partner Growth & Engagement Develop and manage relationships with existing and prospective academic partners. Identify opportunities for institutional growth through program expansion, curriculum adoption, certifications, and workforce development initiatives. Conduct consultative meetings with academic leadership, faculty, workforce development teams, and administrators. Support institutions in evaluating EC-Council's academic and certification offerings. Partner Retention & Success Build long-term relationships that drive partner satisfaction, retention, and account growth. Develop account growth plans for strategic partners. Facilitate renewals, expansions, and adoption of new programs and services. Collaborate with internal teams to ensure successful implementation and customer experience. Product & Program Promotion Promote EC-Council's portfolio of cybersecurity certifications, learning solutions, and workforce development offerings. Support growth initiatives related to AI certifications, cybersecurity awareness programs, and EC-Council Learning. Educate partners on available grants, benefits, program opportunities, and partner incentives. Pipeline & Performance Management Maintain accurate records, forecasting, and opportunity management within Salesforce CRM. Manage assigned performance metrics, pipeline health, account planning, and revenue objectives. Monitor progress against organizational goals and business development initiatives. Cross-Functional Collaboration Partner closely with Marketing, Product Development, Operations, Customer Success, and Academic Services teams. Participate in partner events, conferences, webinars, faculty development initiatives, and industry engagement activities. Required Qualifications Bachelor's degree or equivalent experience. 3+ years of experience in higher education, workforce development, educational technology, academic partnerships, business development, or account management. 3+ years of managing personnel and sales related tasks Strong presentation, communication, and relationship-building skills. Experience managing multiple projects and priorities simultaneously. Experience utilizing CRM platforms such as Salesforce. Preferred Qualifications Experience working with colleges, universities, community colleges, or workforce development organizations. Knowledge of cybersecurity, technology education, certification programs, or IT training. Experience in educational publishing, academic technology, learning platforms, or certification-based education. Success Traits Consultative and relationship-focused Strategic thinker with strong business acumen Customer-centric mindset Organized and process-oriented Passionate about education and workforce development Self-motivated and results-driven Why Join EC-Council? At EC-Council Academia, our mission is to empower institutions worldwide to develop the next generation of cybersecurity professionals. By joining our team, you will play a direct role in helping colleges, universities, and workforce development organizations prepare students for successful careers in one of the world's fastest-growing industries. Together, we are building the future cybersecurity workforce. EC-Council is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law. About Our Culture EC-Council is driven by a mission to strengthen global cybersecurity capability and advance the profession of ethical hacking and information security. Our teams operate across regions and cultures, united by integrity, professionalism, and a commitment to meaningful impact. Continuous learning and accountability are encouraged, empowering individuals to take ownership of their contributions. Respect, trust, and ethical conduct guide how we work with colleagues, partners, and the global cybersecurity community. Additional Information EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at and let us know how we can assist. To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work. If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein. Qualifications Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained. Our Privacy Policy outlines how we collect, use, store, and protect your personal data during the recruitment process. This may include information such as your name, contact details, employment history, qualifications, and any other details you provide as part of your application. All data is handled in compliance with applicable data protection and privacy regulations. Please review our policy here: EC-Council Privacy Policy- User & company | Data Protection. Submission of your application will be considered as your acceptance of the terms stated above.