Academic Operations Coordinator

About the role

The Academic Operations Coordinator supports the Registrar's office, serving as a primary point of contact for students, faculty, and staff. Duties include assisting with academic records, registration, transcripts, and university policies.

Responsibilities

• Assist students, faculty, staff and others seeking assistance from the Registrar's Office.
• Triage multiple requests for service via email or telephone, facilitate process of students filling out and dropping off forms, answer general questions regarding transcripts, registration and academic deadlines.
• Develop an understanding of university academic policies and procedures.
• Maintain the general office email.
• Manage student status updates (deferrals, cancelations and Academic Standards decisions).
• Manage National Student Clearinghouse enrollment verifications.
• Provide administrative support to office processes including but not limited to; process course away, degree audit clearance, course withdrawals, commencement activities etc.
• Work with Commencement Office on creating commencement program.
• Work with Associate Registrar to manage student readmit process.
• Manage office supply inventory.

Requirements

• High school diploma required, associates or higher degree preferred.
• At least 2 years' experience working in a busy, public facing office, college or university setting preferred.

Preferred Knowledge, Skills And Abilities

• Ability to thrive in a fast paced environment with time sensitive deadlines.
• Excellent organizational, prioritization, and time management skills with the ability to handle several tasks and projects effectively.
• Detail-oriented and accurate with the ability to analyze, interpret, and prioritize information in order to make informed decisions, and to identify potential issues and possible solutions proactively.
• Ability to interpret and apply policy language.
• Ability to keep composure when dealing with difficult or demanding customers.
• Familiarity and comfort with technology including Microsoft Word, Excel, and the ability to learn and adapt to new technology on an ongoing basis are required.

Benefits

Bentley offers a total rewards package including competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience. Final pay will depend on experience, education, and other relevant qualifications.

Pay

The salary grade range for this role is $21.33 - $33.33. For more information, please contact GA_HR_Employment@bentley.edu.

Schedule

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Skills

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Qualifications

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