Academic Department Manager
Santa Clara University · Santa Clara, CA · 3 days ago
Education$28.03–$33.65/hrFull-time
Financial Management
- Using Workday Finance, prepare and process department financial activities, including reimbursements, expense reports, expense transfers, accounting adjustments, payment requests, supplier invoice requests, honoraria, guest speakers, petty cash, and fund transfers.
- Using Workday Finance, track expenditures for the Education and General (E&G) budget, gift funds and grants, and report findings to the supervisor and others, as requested.
- Provide minimal training for employees and affiliates on how to submit expense reports.
- Work with the Office of the General Counsel to secure approved contracts for independent contractors, and other vendors before work begins by those entities.
- Prepare monthly reconciliation of department expenses and communicate with faculty regarding their purchasing-card, travel-card, and expense reports obligations on a timely basis.
- Manage purchasing and requisition processes, including using Workday to add vendors/suppliers.
- Ensure expenditures have accurate information and are aligned with budget priorities.
- Help employees and affiliates with reimbursements for their interview expenses, including travel expenses.
- Communicate and coordinate with other campus departments regarding co-sponsored events.
- For the fiscal year close, anticipate final expenses and collaborate with the chair on the use of remaining budget and use of gift funds.
Office Management (Administrative Support & Record Management)
- Ensure welcoming and customer-friendly office presence. Independently establish and maintain positive relationships with students and faculty and actively solicit feedback.
- Manage and facilitate communication flow to department, University offices and external constituents to ensure productivity and organization.
- Provide administrative support to the department chair.
- Manage and facilitate work requests from employees and affiliates members and University offices.
- Schedule and maintain department spaces and manage calendars.
- Update website with ongoing departmental information and coordinate with Office of the Dean to disseminate information via other communication channels.
- Purchase office and instructional supplies and equipment.
- Ensure office equipment is operating efficiently. Manage issues as they arise.
- Using Workday Student, regularly run enrollment reports.
- Maintain department, employee, and affiliate records and files.
- Execute database queries in Workday HR, Workday Finance and Workday Student to retrieve up-to-date information and maintain accurate records.
- Interact with Department of Defense employees and systems to ensure compliance with federal regulations.
- Affords Army Publications Library postings changes to regulations as necessary.
- Posts Army magazines, periodicals, and miscellaneous materials to the cadet library.
- Assists with mail and general correspondence.
- Supports fund-raising efforts of the chair, including communication with donors.
Management of Academic Course Scheduling
- Using appropriate University systems, including Workday Student and Registrar policies, maintain accurate record of annual courses.
- Record class days, times and location preferences to instructors ensuring compliance with University guidelines.
- Submit to Offices of the Dean and Registrar.
- Document and communicate ongoing changes to the Academic Year Plan and schedule.
- Keep the Office of the Dean and Office of the Registrar informed of changes by periodically submitting updated Academic Year Plans and quarterly schedules.
- Keep students informed of changes.
- Manage information flow between chair, employees and affiliates, Office of the Dean and Office of the Registrar to ensure potential problems can be anticipated and resolved.
- Maintain and update new course documentation and academic Bulletin.
Student Services Support
- Using Workday Student and other shadow systems, coordinate pre-registration, waitlist and quarterly class enrollment processes, as needed.
- Ensure that the Office of the Registrar and department receives accurate and timely information.
- Manage communication, from a wide variety of constituents, to and from students regarding their curriculum, advising, and other department opportunities.
- Manage Petitions to Graduate in collaboration with the chair and faculty advisors in a timely manner.
- Manage graduation, awards, and honors recognition, where relevant.
- Using Workday Student and Workday Finance, ensure student awards are processed in a timely manner.
- Prepare and distribute advising materials.
- Using Workday Student, assign advisors to majors in the department.
- Provide guidance to students and refer them to the appropriate office/expert, when the issue requires.
- Maintain advisee rosters, make adjustments as students declare or drop majors or faculty go on leave.
- Using Workday Student, in collaboration with all faculty advisors, manage spring advising removal of holds for all majors in the department.
- Mentor students who have contact with the department regarding the established procedures and guidelines of the University and department.
- Covering student hiring process workflow using appropriate University systems.
- Collect, store and maintain confidential letters of reference for candidates outside of the Workday system. Submit requests for employees and affiliates to the Office of the Dean.
- Navigate Workday HRIS and Workday Student to hire students, including using the complex multi-step process to hire students, as needed.
- Hire, train and supervise student employees using appropriate University systems.
- Prepare office space and purchase needed technology/supplies.
- Ensure smooth departure of outgoing employees and affiliates, including return of university property.
Programming and Event Coordination
- Plan and execute department events and meetings.
- Schedule spaces and ensure appropriate facility and equipment requests are submitted.
- Arrange menus and entertainment.
- Manage invitations, correspondence and advertising.
- Cook travel and lodging arrangements for guests.
- Arrange for gifts, parking, decorations and other necessary details.
- Collaborate with partners across campus to reconcile expenses.
Technology Support
- Coordinate all aspects of the department facilities and equipment (repairs/maintenance/upgrades of computer network, PC replacement, phone system, copy machines; water supply, keys, office supplies acquisition, monitoring expenditures, staff access to buildings).
- Provide regular acquisition and activity reports to the Chair.
- Coordinate the marketing and communicating strategies including website updates, bulletin boards, and newsletters.
- Complete campus training and/or workshops to ensure technology skills are up-to-date for the position.
- Evaluate new software for process improvements; Provide feedback with the goal of streamlining and improving data reporting.
- Provide feedback with the goal of streamlining and improving data reporting.