Jobs · Education · California

Academic Department Manager

Santa Clara University · Santa Clara, CA · 3 days ago
Education$28.03–$33.65/hrFull-time

Financial Management

  • Using Workday Finance, prepare and process department financial activities, including reimbursements, expense reports, expense transfers, accounting adjustments, payment requests, supplier invoice requests, honoraria, guest speakers, petty cash, and fund transfers.
  • Using Workday Finance, track expenditures for the Education and General (E&G) budget, gift funds and grants, and report findings to the supervisor and others, as requested.
  • Provide minimal training for employees and affiliates on how to submit expense reports.
  • Work with the Office of the General Counsel to secure approved contracts for independent contractors, and other vendors before work begins by those entities.
  • Prepare monthly reconciliation of department expenses and communicate with faculty regarding their purchasing-card, travel-card, and expense reports obligations on a timely basis.
  • Manage purchasing and requisition processes, including using Workday to add vendors/suppliers.
  • Ensure expenditures have accurate information and are aligned with budget priorities.
  • Help employees and affiliates with reimbursements for their interview expenses, including travel expenses.
  • Communicate and coordinate with other campus departments regarding co-sponsored events.
  • For the fiscal year close, anticipate final expenses and collaborate with the chair on the use of remaining budget and use of gift funds.

Office Management (Administrative Support & Record Management)

  • Ensure welcoming and customer-friendly office presence. Independently establish and maintain positive relationships with students and faculty and actively solicit feedback.
  • Manage and facilitate communication flow to department, University offices and external constituents to ensure productivity and organization.
  • Provide administrative support to the department chair.
  • Manage and facilitate work requests from employees and affiliates members and University offices.
  • Schedule and maintain department spaces and manage calendars.
  • Update website with ongoing departmental information and coordinate with Office of the Dean to disseminate information via other communication channels.
  • Purchase office and instructional supplies and equipment.
  • Ensure office equipment is operating efficiently. Manage issues as they arise.
  • Using Workday Student, regularly run enrollment reports.
  • Maintain department, employee, and affiliate records and files.
  • Execute database queries in Workday HR, Workday Finance and Workday Student to retrieve up-to-date information and maintain accurate records.
  • Interact with Department of Defense employees and systems to ensure compliance with federal regulations.
  • Affords Army Publications Library postings changes to regulations as necessary.
  • Posts Army magazines, periodicals, and miscellaneous materials to the cadet library.
  • Assists with mail and general correspondence.
  • Supports fund-raising efforts of the chair, including communication with donors.

Management of Academic Course Scheduling

  • Using appropriate University systems, including Workday Student and Registrar policies, maintain accurate record of annual courses.
  • Record class days, times and location preferences to instructors ensuring compliance with University guidelines.
  • Submit to Offices of the Dean and Registrar.
  • Document and communicate ongoing changes to the Academic Year Plan and schedule.
  • Keep the Office of the Dean and Office of the Registrar informed of changes by periodically submitting updated Academic Year Plans and quarterly schedules.
  • Keep students informed of changes.
  • Manage information flow between chair, employees and affiliates, Office of the Dean and Office of the Registrar to ensure potential problems can be anticipated and resolved.
  • Maintain and update new course documentation and academic Bulletin.

Student Services Support

  • Using Workday Student and other shadow systems, coordinate pre-registration, waitlist and quarterly class enrollment processes, as needed.
  • Ensure that the Office of the Registrar and department receives accurate and timely information.
  • Manage communication, from a wide variety of constituents, to and from students regarding their curriculum, advising, and other department opportunities.
  • Manage Petitions to Graduate in collaboration with the chair and faculty advisors in a timely manner.
  • Manage graduation, awards, and honors recognition, where relevant.
  • Using Workday Student and Workday Finance, ensure student awards are processed in a timely manner.
  • Prepare and distribute advising materials.
  • Using Workday Student, assign advisors to majors in the department.
  • Provide guidance to students and refer them to the appropriate office/expert, when the issue requires.
  • Maintain advisee rosters, make adjustments as students declare or drop majors or faculty go on leave.
  • Using Workday Student, in collaboration with all faculty advisors, manage spring advising removal of holds for all majors in the department.
  • Mentor students who have contact with the department regarding the established procedures and guidelines of the University and department.
  • Covering student hiring process workflow using appropriate University systems.
  • Collect, store and maintain confidential letters of reference for candidates outside of the Workday system. Submit requests for employees and affiliates to the Office of the Dean.
  • Navigate Workday HRIS and Workday Student to hire students, including using the complex multi-step process to hire students, as needed.
  • Hire, train and supervise student employees using appropriate University systems.
  • Prepare office space and purchase needed technology/supplies.
  • Ensure smooth departure of outgoing employees and affiliates, including return of university property.

Programming and Event Coordination

  • Plan and execute department events and meetings.
  • Schedule spaces and ensure appropriate facility and equipment requests are submitted.
  • Arrange menus and entertainment.
  • Manage invitations, correspondence and advertising.
  • Cook travel and lodging arrangements for guests.
  • Arrange for gifts, parking, decorations and other necessary details.
  • Collaborate with partners across campus to reconcile expenses.

Technology Support

  • Coordinate all aspects of the department facilities and equipment (repairs/maintenance/upgrades of computer network, PC replacement, phone system, copy machines; water supply, keys, office supplies acquisition, monitoring expenditures, staff access to buildings).
  • Provide regular acquisition and activity reports to the Chair.
  • Coordinate the marketing and communicating strategies including website updates, bulletin boards, and newsletters.
  • Complete campus training and/or workshops to ensure technology skills are up-to-date for the position.
  • Evaluate new software for process improvements; Provide feedback with the goal of streamlining and improving data reporting.
  • Provide feedback with the goal of streamlining and improving data reporting.

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