Academic counsellor

Job Summary

We are looking for a motivated and energetic Career/ Academic Counsellor to join our team. The ideal candidate should have 1-4 year of experience in the EdTech industry or a strong willingness to learn. As a Counsellor you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities

- Make outbound calls to prospective students and explain course details. - Address student inquiries regarding programs, fees, and enrollment processes. - Follow up with leads to ensure successful conversions. - Maintain accurate records of conversations and follow-ups in the system. - Achieve assigned admission targets and contribute to monthly/quarterly revenue goals. - Meet monthly targets for calls and enrollments. - Work closely with the sales and marketing teams to drive admissions. - Ensure timely fee collection and follow-up on outstanding payments as per payment plans.

Requirements

- Education: Any graduate or pursuing graduation. - Experience: Freshers or up to 4 year of experience in tele calling, Counselling, sales, or customer service (preferably in the EdTech industry). - Strong communication skills in English and regional languages. - Good convincing and negotiation skills. - Ability to handle rejections and work in a target-driven environment. - Basic knowledge of MS Office and CRM tools is a plus.

Benefits

- Competitive salary and incentives. - Career growth opportunities in the EdTech industry. - Training and mentorship provided. - Mediclaim insurance benefits. - Dynamic and friendly work environment.