Academic Coordinator Assistant-Bilingual Mandarin

Position Overview

We are seeking a detail-oriented and responsible Academic Coordinator Assistant to support the daily academic operations of our education center.

Key Responsibilities

• Aid in coordinating and updating class schedules for students and instructors.
• Communicate with students, parents, and teachers regarding scheduling, class changes, and other academic matters.
• Cook up classroom assignments and ensure classrooms are properly arranged for scheduled sessions.
• Welcome and assist students, parents, and instructors at the front desk.
• Maintain and update student information, attendance records, schedules, and other academic documentation.
• Support instructors with classroom logistics, teaching materials, and administrative requests.
• Follow up on schedule changes, cancellations, make-up classes, and other academic arrangements.
• Work closely with the academic and operations teams to ensure smooth daily operations.
• Aid with general administrative duties and other projects as assigned.

Qualifications

• Bachelor’s degree or currently pursuing a bachelor’s degree.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented, responsible, and able to manage multiple tasks simultaneously.
• Comfortable communicating with students, parents, and instructors.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to work independently as well as collaboratively within a team.
• Previous experience in education, customer service, administration, scheduling, or operations is preferred but not required.
• Bilingual English and Mandarin Chinese is preferred.