Academic and Career Advisor - Sugar Grove Campus

About the role

The Academic and Career Advisor will guide student success through personalized quality academic advising, career exploration, transfer planning, and success strategies to retain a diverse student population. This position oversees an assigned caseload of students in support of the Student Success and Retention Division’s strategic plan of proactively engaging students in attaining their educational goals throughout their lifespan at Waubonsee. This position reports to the Academic and Career Advising Manager.

Responsibilities

• Provide holistic academic and career advising services to an assigned caseload of students, supporting them in setting and achieving their academic and career goals through aspects of advising practices, including course selection, academic procedures and policies, choosing a major, degree pathways, university transfer planning, and career exploration.
• Conduct regular check-ins and utilize college advising technology and case management plans to monitor academic progress, identify and provide intervention for students who are most at-risk for academic challenges, and celebrate achievements.
• Interpret and explain placement assessment results, transfer-in credit, prior learning assessment, and other equivalencies (e.g., AP) to students.
• Advise and explain course sequencing and recommend appropriate courses for students’ program of major or degree path.
• Use transfer articulation technology and university partnership agreements to help students optimize their course selection toward their four-year degrees.
• Assist students with academic and registration activities (e.g., schedules, add/drop/withdrawals, forms).
• Guide students on the usage of online and self-service tools, including academic planning and career exploration.
• Support students in the career exploration process and direct them to college resources; make appropriate referrals for students requiring in-depth career planning and job search assistance.
• Maintain extensive, current knowledge of Waubonsee policies, academic and career programs, college catalogs, university transfer agreements, and support systems.
• Assist students with resolving issues by clarifying protocols and policies, directing them to appropriate departments/personnel.
• Facilitate, in coordination with campus partners, activities related to orientation, advising support and services, and career exploration, including tabling, college-wide events, classroom presentations, and student groups.
• Collaborate with Student Success and Retention Faculty Counselors and, per established guidelines, determine when students need to be referred to Counselors.
• Maintain standards and expectations on thorough and timely completion of student documentation in written form and/or in technology tools.
• Strictly adhere to college policies and federal policies regarding students’ personal and academic information.
• Build strong collaborative relationships with key campus partners for successful advising outcomes for students.
• Perform other duties as needed.

Requirements

• Bachelor’s degree required in psychology, education, communications, or related area; Master’s degree preferred.
• One year of experience in student advising or a related area in an education setting, preferably at the post-secondary level.
• Experience with case management is a plus.
• Excellent communication and interpersonal skills, with proven successful experience working with diverse populations.
• Bilingual (Spanish/English) fluency is a plus.
• Excellent problem-solving skills and attention to detail.
• Familiarity with college advising and degree audit software is a plus.
• Flexibility and ability to handle multiple priorities.
• Must be willing and available to work at more than one campus, work a maximum of two evenings per week (typically one evening per week), and up to four Saturdays per year.

Pay

The pay for this position ranges from $24.64 to $29.69 per hour, determined by experience, education, and qualifications.

Schedule

• Monday through Friday, 8 a.m. – 4:30 p.m., with one late night shift each week (10 a.m. – 6:30 p.m.).
• 40 hours per week.

Benefits

For details on benefits, click here to see the benefits page.