Academic Advisor/Sales

Position Overview

Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.

Key Responsibilities

• Student & Family Advising

  • Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation.
  • Conduct initial consultations to assess academic history, strengths, and goals
  • Design customized learning plans and course pathways
  • Guide families through short- and long-term academic decision-making
  • Support students in building effective study habits and educational confidence

• Academic Monitoring & Student Success

  • Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
  • Review academic progress and performance metrics regularly
  • Identify obstacles to learning and recommend appropriate interventions
  • Partner with instructors and staff to coordinate academic resources
  • Adjust plans as needed to optimize outcomes

• Enrollment Support & Retention

  • Contribute to organizational growth by delivering a high level of service to both prospective and current families.
  • Lead consultations for new families to introduce programs and services
  • Support enrollment conversations and program matching
  • Manage renewals and maintain strong retention rates
  • Suggest enrichment opportunities and additional services aligned with student needs
  • Build lasting relationships that encourage referrals and continued engagement

• Communication & Record Management

  • Maintain clear, timely, and professional communication to ensure families stay informed and supported.
  • Provide regular updates on student progress
  • Document advising interactions and maintain organized records
  • Prepare reports and follow-up summaries
  • Address questions and concerns promptly and courteously

• Professional Development & Compliance

  • Uphold high professional standards while continuing to strengthen advising expertise.
  • Stay current on academic trends, college admissions processes, and counseling best practices
  • Participate in training and skill development initiatives
  • Follow company policies regarding confidentiality, ethics, and professionalism

Required Qualifications

• Bachelor’s degree in Education, Counseling, Business, or a related discipline
• 1–2 years of experience in academic advising, student services, counseling, or consultative sales
• Strong relationship-building and communication skills
• Ability to work effectively with diverse families and cultural backgrounds
• Detail-oriented with strong organizational abilities

Job Type

Full-time

Compensation

$5,000.00 - $8,000.00 per month