Academic Advisor I

About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary Utilizes appreciative advising and coaching techniques to provide confidential academic advising to a caseload of undergraduate students admitted through the Global First Year (G1Y) Pathway. Ensures students receive individualized support to successfully navigate their academic programs and transition into their intended majors. Employs a high-tech and high-touch case management approach, develops and monitors academic plans, supports student retention and progression initiatives, and collaborates with campus partners to promote student success and timely degree completion. Utilizes technology to manage a caseload of advisees to support students' identification of an appropriate major and their retention and on-time graduation in the identified major.Responds to student messages, inquiries, and requests in a timely manner (within two business days).Utilizes advising technologies and student success platforms to manage caseloads, document interactions, and monitor student progress.Identifies students experiencing academic, personal, or administrative challenges and provides appropriate referrals and support.Educates students regarding university policies, procedures, academic requirements, and available resources.Educates advisees on how to access University resources and technological tools, including Career and Talent Development, Center for Academic Success, Panther Degree Audit (PDA), and Handshake.Provides foundational career and educational planning guidance and facilitates referrals to specialized career development resources as appropriate.Conducts proactive outreach campaigns designed to improve student retention, persistence, and graduation outcomes.Acts as a student advocate by identifying potential barriers to success and escalating concerns through appropriate institutional channels.Maintains accurate and timely advising records and case documentation.Engages in ongoing professional development to enhance advising knowledge, student support strategies, and institutional expertise.Participates in departmental meetings, training programs, assessment activities, and student success initiatives.Demonstrates developing mastery of university, college, and departmental policies, procedures, and advising systems.Contributes positively to team culture and demonstrates a commitment to student-centered service excellence.Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student-athletes. This may include processing mid -term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit). Minimum Qualifications Bachelor's degree. Desired Qualifications Experience in higher education setting and/or academic advising.Experience with international student populations. Job Category Administrative Advertised Salary $41,000 - $45,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements Criminal Background Check Other Information Ability to work flexible hours as needed.Travel to FIU Campus How To Apply Current Employee As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. This posting will close at 12:00 am of the close date. How To Apply Prospective Employee If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume. This posting will close at 12:00 am of the close date. Disclosures Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Notice of Non-Discrimination FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email titleix@fiu.edu. Reasonable Accommodation Statement Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.