Academic Advisor (Hybrid)

Responsibilities

• Provides academic advising and support to a diverse population of students, including regular contact regarding performance and daily supervision.
• Implements institutional or departmental strategic priorities related to advising, retention, and degree completion.
• Counsels, advises, or supports individuals through individual and group sessions to address concerns and provide guidance.
• Educates individuals on institutional resources, policies, procedures, and expectations.
• Implements solutions, including technology, to promote efficiency, access, and success.
• Completes required professional development and training annually.
• Supports department-wide and student services initiatives.
• Maintains accurate documentation and records in compliance with institutional, accreditation, and federal requirements.
• Collaborates with departments and colleagues to increase engagement, retention, and success, especially for at-risk populations.
• Provides appropriate referrals for personal, social, and/or academic concerns that may impair success.
• Upholds confidentiality and complies with institutional policies, accreditation standards, and federal regulations.
• Assists with planning and coordination of events such as Orientation and Graduation.
• Maintains tools, systems, or resources (such as advising tools and student information systems) necessary to effectively perform job duties.
• Remains current on relevant state and federal guidelines, emerging best practices, and research related to the role.
• Collaborates with the Director of Academic Advising.

Requirements

• Strong interpersonal, communication, and public presentation skills.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and external partners.
• Ability to communicate clearly and professionally in verbal and written formats.
• Knowledge of the advisor’s role in supporting learning, access, and success.
• Ability to use technology to support services, including Microsoft Office, student information systems, and student learning platforms.

Skills

• Strong interpersonal, communication, and public presentation skills.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and external partners.
• Ability to communicate clearly and professionally in verbal and written formats.
• Knowledge of the advisor’s role in supporting learning, access, and success.
• Ability to use technology to support services, including Microsoft Office, student information systems, and student learning platforms.

Education & Experience

• Education or Training: Master’s degree in counseling or a related student development field is preferred.
• Experience: A minimum of four (4) years of experience in counseling, advising, or a related student development field is required; experience in community college or higher education is preferred.