Academic Advisor - Architecture and Design

About the role

The College of Architecture and Design seeks an Academic Advisor (Level 1 or Level 2) to provide academic advising support to undergraduate students, with Level 2 handling more complex cases and student success initiatives.

Responsibilities

• Level 1: Provide basic academic advising support to prospective and enrolled undergraduate students under supervision.
• Level 1: Focus on routine advising, program requirements, and student support services.
• Level 1: Advise students regarding academic programs and curriculum.
• Level 1: Deliver general academic advising on degree requirements, course selection, and academic policies and procedures.
• Level 1: Assist students with registration and schedule planning.
• Level 1: Refer students to campus resources (tutoring, counseling, financial aid).
• Level 1: Maintain accurate student records in advising systems.
• Level 1: Support orientation and onboarding programs.
• Level 1: Respond to routine student inquiries via email and appointments.
• Level 1: May assist in recruiting high school and community college students and make presentations at special events.
• Level 2: Provide comprehensive advising to a diverse student population with moderate independence.
• Level 2: Handle more complex cases and support student success initiatives.
• Level 2: Advise students on academic planning and degree completion strategies, as well as academic progress concerns (probation, retention).
• Level 2: Analyze degree audits and recommend solutions.
• Level 2: Identify at‑risk students and develop intervention plans.
• Level 2: Participate in recruitment, advising workshops, and outreach.
• Level 2: Collaborate with faculty and departments on student issues.
• Level 2: Maintain caseload of students and track outcomes.
• Level 2: Process Veteran's Administration paperwork, write graduation verification letters, and provide financial aid appeals.
• Level 2: May assist in recruiting high school and community college students and make presentations at special events.

Requirements

All candidates must undergo a criminal history check as the position is security sensitive.

Qualifications

• Thorough understanding of both theoretical and practical aspects of an analytical, technical, or professional discipline; or basic knowledge of more than one professional discipline.
• Knowledge normally obtained through a formal, directly job‑related 4‑year degree from a college or university or an equivalent in‑depth specialized training program directly related to the work.
• Level 1: No experience required.
• Level 2: Minimum of one (1) year of directly job‑related experience.
• Experience may be considered in lieu of education, and education may be considered in lieu of experience.