ACA Sales Performance Consultant

About the Role

Every day, Cambia's ACA team is living our mission to make health care easier and lives better. As a member of this team, our ACA Sales Performance Consultant drives organizational performance by analyzing data, managing projects, and collaborating across teams to identify process improvements and track key performance indicators - all in service of making our members' health journeys easier.

Qualifications

• Bachelor's degree in Business Administration, Operations Research, Computer Science or related field
• 3+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience

Skills

• Advanced analytical and problem-solving skills with the ability to think critically and articulate complex ideas
• Proficiency in Microsoft Office, particularly Excel
• Strong organizational skills with the ability to plan, prioritize, and deliver on multiple commitments
• Broad knowledge of organizational operations with an understanding of healthcare administration
• Effective written and verbal communication skills across all levels of the organization
• Ability to facilitate projects, identify business requirements, resolve issues, and build consensus among diverse stakeholders
• Ability to collaborate with teams and stakeholders to develop analytics that support operations, tactical decisions, and strategic direction
• Experience with AI tools and technologies to enhance productivity and decision-making (highly desired)

Responsibilities

• Analyze data to identify trends, opportunities, and challenges, and develop dashboards, reports, and metrics to track KPIs
• Collaborate with cross-functional teams to identify process improvement opportunities and develop effective solutions
• Manage small-scale projects and operational initiatives, adapting quickly to ad hoc assignments as they arise
• Document business processes, procedures, and requirements, including methods used to generate work output
• Apply knowledge of how departments work together to support effective organizational operations
• Contribute to team and departmental goals by managing multiple, often shifting objectives across diverse domain areas
• Partner with stakeholders to ensure analytics and reporting meet business needs for operational management and strategic decision-making
• Support change management and communications efforts related to process and operational improvements

Pay

• Expected hiring range: $76,500 - $103,500 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location
• Bonus target: 15%
• Current full salary range: $72,000 - $117,000

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits
• Annual employer contribution to a health savings account
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period)
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave)
• Award-winning wellness programs that reward you for participation
• Employee Assistance Fund for those in need
• Commute and parking benefits

Schedule & Work Environment

• Hybrid opportunity in Portland, OR; Medford, OR; Boise, ID; Lewiston, ID; Salt Lake City, UT
• Work from home options available for most roles
• Employees must have a wired internet connection that is not satellite or cellular with minimum upload speed of 5Mb and minimum download speed of 10Mb
• New hires need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company