ACA Compliance Lead

About the role

We are seeking a detail-oriented and reliable ACA Compliance Lead to provide exceptional customer service while owning the end-to-end Affordable Care Act (ACA) processing workflow. This role ensures accurate, timely, and compliant ACA reporting and filing in accordance with federal regulations, serves as a trusted resource for clients and internal teams, and maintains the highest standards of accuracy, compliance, and service.

Responsibilities

• Develop and maintain expertise in Affordable Care Act (ACA) regulations and stay up to date on regulatory changes.
• Create and submit change requests to ensure reporting systems comply with government filing requirements.
• Own the end-to-end ACA filing process by preparing, generating, and submitting all required ACA files, reports, and supporting documentation on behalf of clients, ensuring accuracy, timeliness, and compliance with federal reporting requirements.
• Provide customer support by responding to client questions via phone and email regarding ACA processing.
• Work collaboratively with multiple departments to ensure timely and accurate ACA processing.
• Maintain accurate records and documentation.
• Adhere to all department and company standard operating procedures.
• Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
• Assist with special projects during non-peak seasons.
• Perform other duties as assigned.

Requirements

• Strong analytical and investigative skills with the ability to research complex questions, evaluate information from multiple sources, and communicate clear, accurate information that enables clients to make their own informed decisions.
• Proven ability to provide top-level support to customers and associates.
• Superior organizational skills, comfortable multitasking, and working both independently and effectively as a team member.
• High degree of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced and deadline-driven environment.
• Working knowledge of Microsoft Office and Windows-based applications.
• Familiarity with Affordable Care Act (ACA) regulations, ACA processing, or FOUNDATION® software is a plus.

Benefits

• Paid vacation and holidays.
• 401(k) with company match.
• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Discounts on pet, home, and auto insurance through Liberty Mutual.
• Manicures and pedicures in the office.
• Massages, house cleaning, and laundry service.
• Monthly car washes and catered lunches on Wednesdays.
• Monthly happy hour.
• Top-notch workout facility with fitness classes and free personal training.
• Game room with table tennis, foosball, and video game systems.
• Full kitchen with free coffee, specialty flavors, soft drinks, and snacks.
• Tickets to Cleveland sporting events.
• Variety of lunch and learns and employee-appreciation events throughout the year.

Foundation Software is a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and has been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.