AC Maintenance Tech (Greenville SC)

Duties/Responsibilities

• Repair, and maintain heating, ventilation, and cooling units for residential customers.
• Diagnose malfunctioning systems, apparatus, and components, using test equipment, and hand tools to locate the cause of a breakdown.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.
• Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoice at job site.
• Obtain customer signature at completion of job.
• Absorb and document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report to Service Manager potential opportunities for business.

Qualifications

• Ability to work tablet, laptop, or desktop device.
• Knowledge and observance of all company policies, procedures, and safety rules.
• Must have clean driving record.
• Ability to pass a pre-employment drug test.
• Able to work a flexible schedule which may include weekends.
• Excellent communication, customer service, and interpersonal skills.
• Ability to solve basic math problems.

Education And Experience

• Degree or Trades School certification in related field preferred.
• Three to five years of related experience required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues.

Physical Requirements

• Prolonged periods standing, crawling, climbing.
• Must be able to lift up to 80 pounds at times.
• Carry Ladders, work from heights, and crawl spaces.