Abuse/Neglect Investigator

About the Role

Central State Hospital (CSH), a 277-bed Joint Commission accredited psychiatric inpatient facility in Petersburg, Virginia, is seeking an Abuse/Neglect Investigator to champion patient rights, uncover critical truths, and strengthen a culture of safety and accountability. CSH, the first psychiatric hospital in the country dedicated to treating African Americans, has been serving the Commonwealth since 1870. A new, modern facility is currently under construction on the same property. The hospital maintains the state's only maximum-security treatment facility (111 beds) and provides inpatient care for individuals in the community and the criminal justice system.

Responsibilities

• Conduct investigations into allegations of abuse, neglect, or other incidents within the hospital setting.
• Gather and analyze information through interviews, record reviews, and other methods.
• Prepare detailed reports and documentation of findings.
• Collaborate with hospital staff, regulatory agencies, and other stakeholders to ensure compliance with policies and regulations.
• Contribute to a culture of safety and accountability by identifying areas for improvement and recommending corrective actions.

Qualifications

• Experience in healthcare, behavioral health, investigations, risk management, or compliance.
• Experience conducting abuse/neglect or administrative investigations in a healthcare or institutional setting.
• Familiarity with regulatory standards (e.g., CMS, state licensing, patient rights requirements).
• Experience working with forensic or court-ordered psychiatric populations.
• Active valid Virginia Driver's License.

Preferred Skills

• Knowledge of psychiatric hospital operations and patient populations.

Benefits

• Health insurance plan options.
• Flexible spending accounts.
• Employer-paid group life insurance.
• Virginia Retirement System retirement benefits.
• Voluntary deferred compensation savings.
• Fourteen+ paid holidays.
• Annual leave.
• Sick leave and family and personal leave.
• Short-term and long-term disability benefits.
• Employee Assistance Program services.
• Employee wellness programs.
• Employee discount programs.
• Eligibility for the Public Service Loan Forgiveness Program, based on individual circumstances.

Benefits and eligibility vary based on employment status and are subject to applicable Commonwealth policies and plan requirements.