Abilene Service - Cross Functional Rep - Part time

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection.
  • Uses suggestive selling techniques to meet customer needs and build department sales.
  • Makes regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
  • Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
  • Stocks and replenishes, handles product returns and rotation, selects products, supports inventory accuracy, and performs additional duties across the entire store, in multiple departments.
  • Buils, stocks, and maintains displays and fixtures.
  • Aids in inventory control; loads, unloads, and moves product.
  • Slices, packages, labels, rotates, merchandises, culls, and prices product.
  • Gains knowledge of multiple departments; applies understanding of processes/policies.
  • Complies with Store and department SOPs, policies, and applicable laws.
• Works as a Checker when not performing Cross Functional duties.
  • Ensures compliance with departmental/Store SOPs for food safety and sanitation.
  • Operates and maintains all equipment.
  • Cleans/sanitizes sales floor, display cases, prep areas, and equipment.

Qualifications & Key Requirements

• Work Experience: 0+ years 6+ months of experience in H-E-B Store operations.
• Knowledge/Skills/Abilities: Knowledge of computer systems (Symbol, ACR, label machine); customer service and interpersonal skills; verbal/written communication and reading skills; ability to adapt to performing a wide range of duties across multiple departments; ability to work autonomously.
• Education: HS Diploma or GED or equivalent.
• Licenses/Certifications: Completion of Company Orientation and Safety Training.

Physical Demands & Working Conditions

• Dairy / Frozen / Grocery / Market: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold conditions, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.
• DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs.
• FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs.
• GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs.
• MARKET: Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs.
• Deli: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold conditions, loud noise; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.
• Cosmetics / Drugstore / General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet conditions, loud noise, ambient temperatures; Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs for cosmetics, 15 lbs, and manage in excess of 15 lbs for drugstore, and 50 lbs, and manage in excess of 45 lbs for GM.
• Floral: Constantly reach at waist, grasp; Frequently stand, walk; Frequently be exposed to cold conditions; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise, ambient temperatures; Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs.
• Gas Station: Constantly sit, reach at waist; Frequently grasp; Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs.
• Produce: Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasp; Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally stand, bend, crouch, kneel, stair climb; Occasionally be exposed to wet, cold, hot conditions, loud noises, ambient temperatures; Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs.
• Seafood: Constantly reach at waist; Frequently stand, walk, pivot, push / pull with arms, grasp; Frequently be exposed to wet and cold; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; Occasionally be exposed to hot conditions, loud noises, ambient temperatures; Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs.
• Service: Constantly stand, walk, reach at waist, grasp; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions; Demonstrate the ability to lift 50 lbs, and manage in excess of 30 lbs.
• Shelf Edge: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions; Demonstrate the ability to lift 50 lbs, and manage in excess of 65 lbs.