Abilene Market - Lead - Full Time
H-E-B · Abilene, TX · Yesterday
Business DevelopmentFull-time
Responsibilities
- Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners
- Serves as backup to Department Manager (performs some duties under Manager's supervision)
- Orders product; ensures quality control; unloads heavy, bulky meat from trucks
- Operates power meat prep and processing equipment
- Cuts, trims, and prepares meat for service meat counter and self-service counter
- Weighs / wraps / labels product
- Maintains coolers and freezers
- Affords assistance in all technical areas, as needed
- Provides / coaches on superior customer service
- Answers customer questions regarding products; assists with selections
- Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat
Qualifications & Key Requirements
- Age Requirement: 18+
- Work Experience: 6+ months of related experience and / or training or combination of equivalent education / training
- Required Knowledge/Skills/Abilities: Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment; Expert knowledge of the culinary and nutritional aspects of product; Meat-cutting skills (saw, grinder); Customer service and communication skills; Computer skills (Telxon, IMS, Exporter, CIS, MS Office); Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals); Ability to follow merchandising and selling campaigns related to cutting, trimming, and merchandising meat
- Education: Associate’s Degree or equivalent from two-year college or technical school
- Licenses/Certifications: Completion of Company Orientation; Food safety and sanitation training; eCommerce Online Ordering training
Physical Demands & Working Conditions
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Lift and carry moderately heavy loads (40-60 lbs)
- Frequently stand, walk, bend, reach, pivot, push / pull with arms, grasp
- Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals
- Occasionally be exposed to wet and / or humid conditions