Jobs · Customer Service · Ohio

Abercrombie & Fitch - Key Lead, Franklin Park

Abercrombie & Fitch Co. · Toledo, OH · 4 days ago
Customer ServicePart-time

About the role

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Responsibilities

  • Open and Closing Routines
  • Product Knowledge & Brand Awareness
  • Business Understanding
  • Proactive Thinking
  • Attention to Detail
  • Register/Point of Sales use
  • Asset Protection
  • Visual Displays System
  • Skills Work Schedule Requirements

Requirements

  • Schedule will vary weekly but should expect to work at least 12-16 hours per week.
  • In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

  • Education- High School Diploma/ G.E.D. equivalent preferred
  • Retail Experience- At least 1 year of retail experience is preferred.
  • Supervisor/ Managerial Experience- No Supervisory/ Management Experience Is Required.

Skills

  • Customer Focus
  • Communication Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi-Tasking
  • Applied Learning
  • Work Ethic

Benefits

  • Follow us on Instagram @LIFEATANF
  • Abercrombie & Fitch Co. is an Equal Opportunity employer

Pay

Competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU

Schedule

Schedule will vary weekly but should expect to work at least 12-16 hours per week. In addition, during peak timeframes, hours will increase to support the needs of the business.

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