Jobs · Management · California

Abbot Kinney Cafe Manager

ALFRED · Los Angeles, CA · 3 wk ago
On-siteManagement$73k/yrFull-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like About Alfred? Actually "About Alfred" is not a required heading; we can include as prose maybe under About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - About Alfred (company description) could go under About the role? Actually "About the role" is a heading for description of role. The posting includes "The Cafe Manager is responsible for leading the daily operations..." That's role description. So we can put that under About the role. - Responsibilities: The "What You'll Do" section with subcategories: Leadership & Team Development, Customer Experience & Hospitality, Operations & Store Management, Financial Performance & Business Operations, Product Quality & Standards, Safety & Compliance. Those are responsibilities. - Requirements: "What You'll Need" includes experience, skills, etc. Also Physical Requirements. Could be Requirements. - Qualifications: maybe overlapping with Requirements; but we can treat Requirements as qualifications. However we need to decide to avoid thin sections. Could combine Requirements and Qualifications into one? But instruction says use those headings if content exists. We have content for Requirements (experience, skills, physical). Could also have Qualifications (maybe education? none). So we might skip Qualifications if no specific content beyond what's in Requirements. - Skills: Could be extracted from Requirements (leadership, communication, etc). But we might avoid duplication. Perhaps we put Skills as a subsection under Requirements? But instruction: Use
  • for any list of duties/requirements/benefits. So we can have lists. - Benefits: There's a "Benefits & Perks" section with list. - Pay: Wage: $72,500 + bonus/incentives. Also base salary in Benefits. So we have Pay info. - Schedule: Not explicitly given; only mention flexibility to work mornings, evenings, weekends, holidays, overtime, special events as needed. That's schedule info. So we can include Schedule. Thus we will have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Skills? Could combine skills into Requirements. We'll not create Skills if no separate list beyond what's in Requirements. We must not include headings with filler text. Ensure each heading has substantive content. We need to output only HTML fragment, no /. Use

    for each heading, then content: either

    for prose,

    • for lists. We need to preserve all substantive information. Let's extract. About Alfred description: "Alfred first opened in 2013 on Melrose Place with a singular vision: to become the neighborhood coffee shop of LA. Fueled by consistent innovation, everyday excellence, and creative partnerships, Alfred delivers a whole experience – all part of our ongoing mission to invite everyone into our world and give them every reason to stay. With more than 20 locations across Los Angeles and beyond, Alfred continues to set the bar for coffee culture worldwide." Role description: "The Cafe Manager is responsible for leading the daily operations, team performance, and overall guest experience of an Alfred location. This role oversees all aspects of cafe execution, including hospitality, staffing, financial performance, operational standards, and employee development. The Cafe Manager sets the tone for the store by cultivating a positive team culture, maintaining high product and service standards, and ensuring operational excellence across every shift. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, leads with accountability and hospitality, and is passionate about building strong teams and exceptional customer experiences." We can combine About Alfred and role description under About the role heading. Responsibilities: list each bullet under What You'll Do. We need to capture each bullet as list items. Let's list them: Leadership & Team Development - Lead, coach, and develop team members through ongoing feedback, training, and performance management. - Foster a positive, accountable, and team-oriented work environment that reflects Alfred’s values and culture. - Support recruiting, interviewing, hiring, onboarding, and ongoing employee development in partnership with executive leadership. - Ensure all team members are properly trained in operational procedures, hospitality standards, and product knowledge. - Establish clear performance expectations and coach employees toward growth and improvement. - Address employee performance concerns professionally and document developmental plans when necessary. - Lead by example and set the standard for professionalism, urgency, communication, and hospitality. Customer Experience & Hospitality - Uphold and model exceptional hospitality standards, ensuring every guest receives a welcoming and consistent experience. - Resolve customer concerns proactively and professionally while maintaining a calm, solutions-oriented approach. - Ensure team members maintain strong knowledge of Alfred products, services, and menu offerings. - Create a cafe environment that is warm, inclusive, efficient, and reflective of the Alfred brand. Operations & Store Management - Oversee daily cafe operations to ensure efficiency, cleanliness, organization, and consistency across all shifts. - Manage scheduling and labor planning to support business needs while maintaining labor targets. - Oversee cash handling, deposits, POS operations, opening/closing procedures, and store administrative functions. - Maintain inventory levels, product organization, and ordering processes while minimizing waste and controlling costs. - Ensure compliance with all company policies, operational procedures, food safety standards, and health regulations. - Maintain high standards for store appearance, merchandising, equipment maintenance, and overall operational readiness. - Utilize operational tools and communication platforms, including Slack, email, and reporting systems, to maintain alignment and accountability. Financial Performance & Business Operations - Support sales growth and profitability by managing labor, inventory, supplies, and operational expenses. - Execute promotions, seasonal launches, and business initiatives effectively within the cafe. - Monitor operational performance and identify opportunities to improve efficiency, customer experience, and store profitability. Product Quality & Standards - Ensure all beverages, food items, and retail offerings consistently meet Alfred quality and presentation standards. - Maintain deep knowledge of coffee, tea, and food offerings, including origins, blends, preparation methods, and flavor profiles. - Train and educate team members on product standards and hospitality expectations. - Conduct regular quality checks of beverages and food products throughout shifts. Safety & Compliance - Promote safe work practices and maintain a clean, organized, and food-safe environment. - Identify and resolve operational inconsistencies, maintenance issues, and safety concerns proactively. - Document employee or customer incidents and support investigations when necessary. - Ensure all team members adhere to company policies and procedures outlined in Alfred handbooks and operational manuals. Requirements / What You'll Need: - 3+ years of retail, hospitality, or cafe management experience preferred. - Strong leadership, communication, and team development skills. - Ability to multitask, problem-solve, and lead effectively in a fast-paced environment. - Strong organizational skills and attention to detail. - Passion for hospitality, team culture, and customer experience. - Flexibility to work mornings, evenings, weekends, holidays, overtime, and special events as needed. - Proficiency with written communication, email etiquette, and operational communication platforms. - Ability to remain responsive through Slack, email, phone, and text communication. - Reliable transportation and a valid driver’s license. Physical Requirements (could be part of Requirements): - Able to lift up to 20 pounds without assistance. - Move quickly and efficiently from one area of the café to another. - Ability to hear and communicate effectively in English. - Good vision, including the ability to see details at close range. - Flexibility to bend and squat as necessary to perform cleaning and stocking tasks. - Ability to stand for extended periods and work in a fast-paced environment. - Capable of operating a cash register or tablet device to enter customer orders accurately and efficiently. - Ability to speak clearly and project voice to effectively communicate with customers and team members. Benefits & Perks: - Base salary: $72,500 /annually - Medical, Dental, & Vision coverage - Paid time off accruals - 401(k) eligibility after 12 months of employment - Annual cafe performance bonuses & raises - Free shift drinks and employee discounts - Growth and advancement opportunities - Open Path Collective - Therapy Membership Reimbursement - Employee referral bonuses - Creative and collaborative team culture Pay: Wage: $72,500 + bonus/incentives (already captured in base salary). Could still have Pay section with that info. Schedule: Flexibility to work mornings, evenings, weekends, holidays, overtime, and special events as needed. We must avoid duplication: base salary appears both in Benefits and Pay. We can keep Pay section with "$72,500 + bonus/incentives" and Benefits section with list (including base salary maybe). But to avoid duplication, we could mention base salary only in Benefits and not repeat in Pay. However Pay section expects wage info; we could include bonus/incentives only. But the posting says "Wage: $72,500 + bonus/incentives". So we can put that in Pay. Benefits list includes base salary: $72,500 /annually. That's duplicate but it's okay to keep both? Might be considered duplication but we must preserve ALL substantive information; removing duplication might lose info? The base salary is same as wage; but we could keep both but it's redundant. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication. However we should avoid unnecessary repetition? Not explicitly forbidden. But we could keep Pay with wage + bonus, Benefits with base salary and other perks. That's fine. Schedule: we have flexibility statement. Now produce HTML. Structure:

      About the role

      Alfred first opened in 2013 on Melrose Place with a singular vision: to become the neighborhood coffee shop of LA. Fueled by consistent innovation, everyday excellence, and creative partnerships, Alfred delivers a whole experience – all part of our ongoing mission to invite everyone into our world and give them every reason to stay. With more than 20 locations across Los Angeles and beyond, Alfred continues to set the bar for coffee culture worldwide.

      The Cafe Manager is responsible for leading the daily operations, team performance, and overall guest experience of an Alfred location. This role oversees all aspects of cafe execution, including hospitality, staffing, financial performance, operational standards, and employee development. The Cafe Manager sets the tone for the store by cultivating a positive team culture, maintaining high product and service standards, and ensuring operational excellence across every shift. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, leads with accountability and hospitality, and is passionate about building strong teams and exceptional customer experiences.

      Responsibilities

      • Leadership & Team Development
        • Lead, coach, and develop team members through ongoing feedback, training, and performance management.
        • Foster a positive, accountable, and team-oriented work environment that reflects Alfred’s values and culture.
        • Support recruiting, interviewing, hiring, onboarding, and ongoing employee development in partnership with executive leadership.
        • Ensure all team members are properly trained in operational procedures, hospitality standards, and product knowledge.
        • Establish clear performance expectations and coach employees toward growth and improvement.
        • Address employee performance concerns professionally and document developmental plans when necessary.
        • Lead by example and set the standard for professionalism, urgency, communication, and hospitality.
      • Customer Experience & Hospitality
        • Uphold and model exceptional hospitality standards, ensuring every guest receives a welcoming and consistent experience.
        • Resolve customer concerns proact

Similar jobs

Cafe Manager

Urban Air Adventure ParksFort Collins, CO· 10 mo ago
Managementapply on recruitingbypaycor.com

Cafe Manager

Urban Air Adventure ParksGreensboro, NC· 10 mo ago
Managementapply on recruitingbypaycor.com

Cafe Manager

Urban Air Adventure ParksMerrillville, IN· 10 mo ago
Manufacturingapply on recruitingbypaycor.com

Cafe Manager

Urban Air Adventure ParksWoodbridge, VA· 20 mo ago
Managementapply on recruitingbypaycor.com

Cafe Manager

Urban Air Adventure ParksLargo, MD· 26 mo ago
Managementapply on recruitingbypaycor.com

Cafe Manager

Urban Air Adventure ParksMidvale, Utah, United States· 12 mo ago
Managementapply on recruitingbypaycor.com