AAC Development Specialist

About the role

The Manager, Key Accounts sells Lincare Long Term Care services to existing nursing home corporations, nursing homes, GPOs, and other similar business-to-business healthcare accounts, ensuring customer satisfaction levels are high with corporate accounts.

Responsibilities

• Establishes and maintains relationships with customer accounts
• Maintains a predetermined number of contracts/nursing homes
• Identifies and develops new business
• Prepares for and participates in trade shows, exhibits, and advertising campaigns
• Conducts in-service for customers, educating them in the use and application of Lincare equipment
• Initiates resolution to complaints from customers with the appropriate management
• Provides marketing information to management as requested and/or made available
• Inputs and maintains Lincare's Sales Tracking System and submit reports as requested
• Follows-up on lost-to-competition customers to identify problems with product or services and reports to management
• Assists in the preparation of sales forecasts
• Understands and provides information on pricing information and product information to customers
• Negotiates and submits agreements for review and approval
• May be required to set up new customers, as well as perform facility assessments
• Follows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA, DOT, FDA, and Emergency Planning