A/R Representative

About the role

University Radiology, a leading provider of subspecialty radiology and teleradiology services in New Jersey, is seeking a full-time A/R Representative for its East Brunswick, NJ Business Office. The position operates Monday through Friday from 8:00 AM to 4:30 PM.

Responsibilities

• Contacts patients and insurance carriers by phone or website to perform various collection actions.
• Communicates and resolves claims with insurance carrier representatives to ensure efficient claim processing.
• Understands and resolves rejections, denials, insufficient payments, and unpaid claims by correcting, resubmitting, and appealing claims to third-party payers.
• Accurately enters and updates patient demographics, insurance information, and other pertinent details to facilitate account resolution.
• Maintains and analyzes account receivable challenges and opportunities, communicating findings to management and contributing with innovative solutions.
• Reports payer issues and trends, along with account numbers and dollar amounts associated with these issues.
• Manages correspondence and handles projects as a team member or individually, as assigned.
• Complies with established policies, procedures, HIPAA standards, and safety guidelines.
• Uses Microsoft Office applications (Word, Excel, Outlook) and demonstrates knowledge of insurance payers, reimbursement, denial prevention, and appeals in a fast-paced, high-volume office setting.
• Works with insurance websites, understands various insurance contracts and reimbursement structures (including Commercial, Managed Care, Medicare, Medicaid, No-Fault, and Workers' Compensation).
• Works independently with minimal supervision, maintaining a professional and positive work environment, and fostering healthy work relationships with colleagues.
• Learns quickly and accurately toggles between different host and billing systems, understanding both the collection workflow and the broader revenue cycle.
• Provides feedback, ideas, and suggestions to improve office operations and morale during meetings.
• Displays organizational skills and effectively manages multiple tasks.

Requirements

• At least 2 years of experience as a collector.
• Strong communication and problem-solving skills.
• Ability to work in a high-volume, fast-paced environment.
• Self-motivated and willing to learn new systems and processes.

Qualifications

• Knowledge of insurance payers, reimbursement, denial prevention, and appeals.
• Experience with Microsoft Office applications.
• Understanding of insurance websites and various insurance contracts and reimbursement structures.
• Ability to work independently with minimal supervision.
• Positive attitude and ability to maintain a professional work environment.

Skills

• Microsoft Office Applications (Word, Excel, Outlook)
• Insurance payers, reimbursement, denial prevention, appeals
• Insurance Websites; all insurance contracts & reimbursement (Commercial, Managed Care, Medicare, Medicaid, No Fault, Workers Comp)

Benefits

University Radiology offers a comprehensive benefits package including medical, dental, and life insurance, a 401(k)/pension plan, profit-sharing, generous paid time off, and more. The starting salary is $23/hr.

Pay

$23/hr

Schedule

Monday through Friday, 8:00 AM to 4:30 PM

Benefits

Comprehensive benefits package including medical, dental, and life insurance, 401(k)/pension plan, profit-sharing, generous paid time off, and more.

University Radiology is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.