A/P SAFETY INVESTIGATOR / PART TIME

Job Summary

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Duties and Responsibilities

• Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses.
• Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
• - Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting.
• Investigates other suspected incidents of fraud waste and abuse as directed.
• Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards.
• Cleans up cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools.
• Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures.
• Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards.
• Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
• Makes sure Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities are monitored.
• Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
• Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adheres to prescribed work schedules as determined to be in the best interest of the NEX.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns.
• Assists as directed in the LPS training and awareness initiatives of NEX associates.
• Performs other related administrative investigative duties as assigned.

General Experience

• 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
• AND Specialized Experience
• 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property equipment or materials and person-to-person relationships in maintaining various rules and regulations.

Substitution of Education for Experience

• For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration police law evidence investigation criminology law enforcement or similar subjects may be substituted for each year of experience.