A & P Mechanic

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer interactions through phone and email
• Provide technical solutions to customer issues
• Document and escalate complex issues to senior support team members

Requirements

• Bachelor’s degree in Computer Science or related field
• 2+ years of experience in technical support or customer service
• Strong problem-solving and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems

Skills

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks
• Knowledge of common IT troubleshooting techniques

Benefits

• Flexible working hours
• Competitive salary package
• Professional development opportunities

Pay

Salary range: $50,000 - $60,000 per year

Schedule

Full-time position, Monday to Friday, 9am to 5pm

Note: The above details are subject to change based on company policy and negotiation.