A & P Mechanic
Million Air · Houston, TX · 1 mo ago
EngineeringFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior support team members
Requirements
- Bachelor’s degree in Computer Science or related field
- 2+ years of experience in technical support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Knowledge of common IT troubleshooting techniques
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
Salary range: $50,000 - $60,000 per year
Schedule
Full-time position, Monday to Friday, 9am to 5pm
Note: The above details are subject to change based on company policy and negotiation.