911 Dispatcher - EMT/Paramedic - Per Diem
Hackensack Meridian Health · Edison, NJ · 1 mo ago
Healthcare$29.58/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about team, mission, etc. That could be "About the role" or maybe "About the team". Use headings: for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content.
We have content: description of role (dispatch functions). That's responsibilities. Also "A day in the life..." more responsibilities.
We have Education, Knowledge, Skills and Abilities Required and Preferred. That's qualifications/requirements/skills.
We have Licenses and Certifications Required.
We have Minimum rate of $29.58 Hourly and pay transparency details. That's Pay section.
We have benefits: "In addition to our compensation... HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." That's Benefits.
Schedule? Not mentioned. No schedule specifics. So we should not include Schedule.
We should not repeat job title as heading. No Job ID.
We need to remove boilerplate: EEO, legal, etc. The posting includes some generic statements about pay equity etc. Those are part of Pay section? They are about compensation determination factors. Might be considered part of Pay but they are generic. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The pay equity statements maybe not boilerplate? They are about pay determination; they are somewhat generic but still part of pay info. Might keep as part of Pay section? However they say "Minimum rate of $29.58 Hourly HMH is committed to pay equity and transparency..." That's specific to pay. We'll keep that in Pay section.
We need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content.
We have content: description of role (dispatch functions). That's responsibilities. Also "A day in the life..." more responsibilities.
We have Education, Knowledge, Skills and Abilities Required and Preferred. That's qualifications/requirements/skills.
We have Licenses and Certifications Required.
We have Minimum rate of $29.58 Hourly and pay transparency details. That's Pay section.
We have benefits: "In addition to our compensation... HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." That's Benefits.
Schedule? Not mentioned. No schedule specifics. So we should not include Schedule.
We should not repeat job title as heading. No Job ID.
We need to remove boilerplate: EEO, legal, etc. The posting includes some generic statements about pay equity etc. Those are part of Pay section? They are about compensation determination factors. Might be considered part of Pay but they are generic. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The pay equity statements maybe not boilerplate? They are about pay determination; they are somewhat generic but still part of pay info. Might keep as part of Pay section? However they say "Minimum rate of $29.58 Hourly HMH is committed to pay equity and transparency..." That's specific to pay. We'll keep that in Pay section.
We need to use - for any list of duties/requirements/benefits. So for responsibilities we can list bullet points. For requirements/qualifications we can list bullet points. For benefits bullet list.
We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from posting.
We must not create sections with filler like "commensurate with experience". We have none.
We need to output only HTML fragment.
Let's structure:
About the role
maybe include introductory paragraph about team mission? The posting starts: "Our team members are the heart of what makes us better...". That's about organization culture. Could be "About the role" or "About the team". Use About the role.
Then responsibilities: we have many bullet points from "Performs dispatch functions..." and "A day in the life...". We'll combine into a list.
Then Requirements / Qualifications: we have Education, Knowledge, Skills and Abilities Required, Preferred, Licenses and Certifications Required. Could split into Requirements (required) and Preferred Qualifications. But headings allowed: Requirements, Qualifications, Skills. We need to decide.
We could have:
Responsibilities
with ul.
Requirements
with ul for required education, experience, knowledge, skills, licenses/certs.
Preferred Qualifications
maybe under Qualifications? But we can use Qualifications
for preferred? The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements and Qualifications separate. We'll put required under Requirements, preferred under Qualifications.
Skills maybe separate but we already have skills in requirements. Could combine.
We'll include Benefits and Pay sections.
Let's extract details.
Intro paragraph: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change."
We'll put that in About the role .
Responsibilities bullet list: need to capture all duties.
From first paragraph after intro: "Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership."
Then "A day in the life of a 911 Dispatcher at Hackensack Meridian Health includes" followed by many bullet-like sentences. We'll convert each sentence to
- .
List them:
- Receives and processes incoming and outgoing telephone and radio communication.
- Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner.
- Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations.
- Complies with all local, state, and federal laws, regulations, and guidelines.
- Records all requests for service through handwritten and computer entries.
- Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions.
- Dispatches units employing radio, telephone, or other equipment provided, following established protocols.
- Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests.
- Escalates concerns and complaints related to outsourced service requests to the chain of command promptly.
- Maintains the status and location of all units and personnel at all times.
- Manages resource requests for large-scale incidents when requested.
- Works with county Office of Emergency Management and NJ EMS Task Force representatives.
- Communicate with and respond to requests from other dispatch centers.
- Communicate and document all relevant information between the prehospital providers and receiving facilities.
- Maintains hospital diversion logs and provides notifications to stakeholders when appropriate.
- Troubleshoot all communications equipment problems and notify the appropriate service agency for repair.
- Submits event reports as needed.
- Validate documentation (e.g., PCS forms) by established protocols.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Note some verbs are not capitalized; we keep as is.
Now Requirements (required):
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services.
- Working knowledge of the radio system and its components.
- Working understanding of radio broadcast procedures.
- Familiarity with FCC Rules and Regulations.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
- Emergency Medical Technician Certification New Jersey or Paramedics Certification.
- AHA Basic Health Care Life Support HCP Certification.
- Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness.
- Basic Tele-communicator Certification within 3 months of entering position.
- Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
We could combine required education/knowledge/skills and licenses into one Requirements list, but maybe separate? The instruction says use headings like Requirements, Qualifications, Skills. We could put required education/experience/knowledge/skills under Requirements, and licenses under Qualifications? But licenses are also required. Could treat them as part of Requirements.
Preferred Qualifications:
- Experience working with case managers and insurance providers.
- Knowledge of county geo-political boundaries, major highways, and landmarks.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. (Note this repeats; but we keep as stated.)
Now Benefits:
- Comprehensive benefits package including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
Pay:
- Minimum rate of $29.58 Hourly.
- Additional pay transparency statement: "HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to Labor Market Data Compensation is benchmarked against market data to ensure competitiveness. Experience Years of relevant work experience. Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills Demonstrated proficiency in relevant skills and competencies. Geographic Location Cost of living and market rates for the specific location. Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits."
Note the last sentence repeats benefits; we already have Benefits section. Might be duplicate; we can keep but it's redundant. The instruction: remove duplicated lines. So we should avoid duplicating the benefits sentence in Pay section. We'll keep only the pay-related details, not the benefits sentence.
Thus Pay section will include:
- Minimum rate of $29.58 Hourly.
- HMH is committed to pay equity and transparency... (the paragraph about pay transparency, factors, etc.) We'll keep that as prose
.
We need to ensure we don't include the benefits sentence again.
Now we need to output HTML fragment only.
Let's craft:
About the role
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities
- Performs dispatch functions on behalf of the EMS department(s).
- Coordinates requests for EMS services.
- Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications.
- Acts as a liaison between EMS and those requesting
About the role
maybe include introductory paragraph about team mission? The posting starts: "Our team members are the heart of what makes us better...". That's about organization culture. Could be "About the role" or "About the team". Use About the role. Then responsibilities: we have many bullet points from "Performs dispatch functions..." and "A day in the life...". We'll combine into a list. Then Requirements / Qualifications: we have Education, Knowledge, Skills and Abilities Required, Preferred, Licenses and Certifications Required. Could split into Requirements (required) and Preferred Qualifications. But headings allowed: Requirements, Qualifications, Skills. We need to decide. We could have:Responsibilities
with ul.Requirements
with ul for required education, experience, knowledge, skills, licenses/certs.Preferred Qualifications
maybe under Qualifications? But we can useQualifications
for preferred? The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements and Qualifications separate. We'll put required under Requirements, preferred under Qualifications. Skills maybe separate but we already have skills in requirements. Could combine. We'll include Benefits and Pay sections. Let's extract details. Intro paragraph: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change." We'll put that in About the role. Responsibilities bullet list: need to capture all duties. From first paragraph after intro: "Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership." Then "A day in the life of a 911 Dispatcher at Hackensack Meridian Health includes" followed by many bullet-like sentences. We'll convert each sentence to
. We need to ensure we don't include the benefits sentence again. Now we need to output HTML fragment only. Let's craft:
About the role
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities
- Performs dispatch functions on behalf of the EMS department(s).
- Coordinates requests for EMS services.
- Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications.
- Acts as a liaison between EMS and those requesting