8566/8318 Juvenile Hall Counselor II, ID#166229, JUV

About the role

The San Francisco Juvenile Probation Department seeks to serve the needs of youth, young adults, and families by engaging fiscally sound and culturally competent strategies that promote the best interests of the youth and provide opportunities for restoration to victims.

Responsibilities

• Leads the day-to-day operations and positive behavior development program of an assigned living unit or other areas of the facility; provides continuity of operating policies and procedures from shift to shift; interprets departmental policies; explains and interprets subordinate staff difficulties to superiors; oversees food service, daily recreation, and housekeeping activities; operates the central control station and has shift responsibility for the use of the telephone, public address system and the alarm procedure.
• Provides training and mentoring to new counselors and subordinate personnel; ensures that established operating procedures are carried out effectively and efficiently; instructs counselors in communications with parents, probation officers, and others for the purpose of obtaining information; expedites decisions regarding the discipline and control of detained youth and young adults.
• Receives newly admitted delinquent youth and young adults; coordinates counseling and orientation sessions for new youth and young adults; provides group and individual counseling; consults with supervisors regarding behavioral problems; collaborates with department personnel, school teachers, and medical and behavioral health clinicians in reference to the personal conduct and welfare of youth and young adults in custody; submits verbal behavior progress reports; advises parents of their children’s conduct and welfare; administers first aid and locates medical personnel when necessary.
• Establishes procedures regarding security matters including the search for contraband; ensures that all materials and supplies that may be used as a weapon, are accounted for; supervises security procedures; supervising the movement and transportation of youth and young adults; handles hostile youth and young adults; directs shakedowns of individuals in units; inspects and maintains the cleanliness and repair of living units; orders supplies needed for unit operations and supervises the economic use thereof.
• Oversees the preparation and maintenance of departmental records and individual case reports; prepares or reviews log entries, discipline reports, incident forms and interoffice memos. Maintains and updates databases and case management systems.

Qualifications

• Education: Possession of a Bachelor’s degree from an accredited college or university.
• Experience: One (1) year of experience in counseling, disciplining, and care for delinquent or dependent children.
• Licenses and Certifications: Possession of a valid California driver's license and a valid Cardiopulmonary Resuscitation (CPR) certificate.

Desirable Qualifications

• Knowledge of adolescent and young adult growth, development needs, and problems of justice involved youth and young adults.
• Knowledge of individual and group counseling techniques as applied to adolescents.
• Knowledge of the laws and codes governing the care and custody of youth and young adults confined to a detention facility.
• Knowledge of the policies and procedures regarding the operation of living facilities.
• Ability and skill to apply counseling principles and practices in the care, custody, and treatment of justice and child welfare system-involved youth and young adults.
• Ability and skill to assist in the training and supervision of subordinate employees.
• Ability and skill to supervise the operations of a secure living unit as well as use sound judgement in a variety of routine and special situations.
• Ability and skill to act calmly when emergencies arise.
• Ability and skill to sense, evaluate, and handle tense group situations as they develop.
• Ability and skill to accept responsibility for on the spot decisions when appropriate.
• Ability and skill to prepare accurate and concise reports.