Jobs · Business Development · Pennsylvania

6046 - Store Manager (H)

Lids · Limerick, PA · 2 wk ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only when posting has real specific content. We have content: Brief Description Store Manager About Our Company ... General Position Summary ... Principal Duties and Responsibilities ... Job Required Knowledge And Skills ... What We Offer ... Physical Demands & Requirements ... Reports To District Sales Manager ... Additional Information ... etc. We need to extract substantive info and map to sections. We need to avoid boilerplate: EEO, legal, accessibility, etc. Remove duplicated lines. We need to produce sections: maybe About the role (General Position Summary), Responsibilities (Principal Duties and Responsibilities), Requirements (Job Required Knowledge And Skills), Qualifications (maybe combine with Requirements? but we can have both if content). Skills (maybe part of Requirements). Benefits (What We Offer). Pay? Not mentioned. Schedule? Not mentioned. Physical Demands maybe separate? Not required heading but could be included under Requirements? There's no heading for Physical Demands in list; we could include under Requirements or maybe as separate section but not in allowed headings list? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we can use others? Probably we should stick to those headings only. So we can include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. Possibly also Physical Demands? Not in list; maybe we can embed under Requirements or Qualifications. But we need to preserve all substantive info; we can include Physical Demands under Requirements as a bullet. We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits we have: "What We Offer" includes benefits. So we create Benefits section. Pay not mentioned, so omit. Schedule not mentioned, omit. Now we need to extract content. About the role: General Position Summary paragraph(s). Also maybe Brief Description Store Manager About Our Company? That's company overview; could be part of About the role? Probably About the role includes company overview and position summary. We'll combine. Responsibilities: Principal Duties and Responsibilities (People & Training Development, Customer Experience, Operations, Product & Inventory Management). We'll list bullet points under each subheading? But we need only
  • for any list of duties/requirements/benefits. We can have nested lists? Probably just a flat list. We'll capture each duty as a bullet. Requirements: Job Required Knowledge And Skills list. Qualifications: maybe we can treat "Established ability to produce sales results while minimizing loss." etc as qualifications? Actually those are skills. Could split: Requirements (experience, etc) and Qualifications (education? none). There's no explicit qualifications. Could omit Qualifications section. Skills: maybe we can separate skills from requirements? But we have overlapping. Could put skills under Skills section. Better: Use Requirements for experience/knowledge, Skills for abilities. Let's parse: Job Required Knowledge And Skills: - Established ability to produce sales results while minimizing loss. - Proven supervisory skills, with capacity to deliver training material and assess retention. - Strong interpersonal and communication skills. - Proven ability to perform independently with minimal supervision. - Ability and willingness to travel overnight for training and/or business meetings. - Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record. - Proven managerial skills. These are skills/requirements. We could put them under Skills section. Requirements maybe: "Ability to occasionally lift up to 50 pounds..." etc physical demands? Also maybe "Legal authorization to work..." etc. But those are in Additional Information. We could put Requirements: "Legal authorization to work in the applicable country of employment is a condition of employment for this position." plus maybe "Current or future employment-based visa sponsorship is not available for this role." Also "Reports To District Sales Manager". But those are metadata. We need to preserve all substantive info; we can include them under Requirements as bullet points. Benefits: What We Offer list. Let's extract Benefits bullet points: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Now Physical Demands & Requirements list: we can include under Requirements maybe as bullet points. Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com. We might keep the last two as notes but they are substantive. Now About the role: combine Brief Description Store Manager About Our Company and General Position Summary. Brief Description Store Manager About Our Company: Actually it's "Brief Description Store Manager About Our Company". Then paragraphs about company. We'll produce a paragraph summarizing company and role. Let's craft:

    At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.

    Then General Position Summary:

    At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

    We can combine into one

    About the role

    with two paragraphs. Now Responsibilities: we need to list duties. We have categories: People & Training Development, Customer Experience, Operations, Product & Inventory Management. We can create bullet points for each duty under those categories. Let's extract each bullet: People & Training Development: - Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence. - Assist in onboarding to acclimate new team members to Lids. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.) - Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed. - Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives. - Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. - Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth. - Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience: - Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education. Operations: - Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law. - Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations. - Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.) - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. Product & Inventory Management: - Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates. - Lead execution of weekly markdowns and markups as needed to ensure proper pricing. - Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy. - Manage any transfers or ship-backs (e.g. process damages) according to company standards. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. Now Requirements: we can include legal authorization, visa sponsorship not available, reports to DSM, plus physical demands. Let's list: - Legal authorization to work in the applicable country of employment is a condition of employment for this position. - Current or future employment-based visa sponsorship is not available for this role. - Reports to District Sales Manager. - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability

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