Jobs · Sales · California

5967 - Assistant Store Manager PT

Lids · Irvine, CA · 3 wk ago
SalesPart-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract sections from posting. Let's parse the posting: - Brief Description: "Assistant Store Manager" (title). Not needed as heading. - About Our Company: description of Lids Sports Group. Could be "About the role"? Actually "About Our Company" is about company, not role. The instruction says use headings like About the role, Responsibilities, etc. We can map "About Our Company" to "About the role"? Might be better to use "About the role" heading for description of role? But we have "General Position Summary". That is about role. So we can put that under "About the role". Also "About Our Company" could be considered part of role description? Might be okay to include under "About the role". But we must not create filler sections. We have substantive content: General Position Summary, Principal Duties & Responsibilities (with sub-sections People & Training, Customer Experience, Operations, Product & Inventory Management), Job Required Knowledge & Skills, What We Offer (benefits), Physical Demands & Requirements, Reports To, Additional Information (employment requirements, EEO, etc). We need to strip boilerplate: EEO, legal, application instructions, accommodation contact, etc. Also remove duplicated lines. We need to decide which sections to output. Possible sections: - About the role: could include General Position Summary and maybe About Our Company? But "About the role" likely expects description of role. We'll use General Position Summary. - Responsibilities: combine Principal Duties & Responsibilities (People & Training, Customer Experience, Operations, Product & Inventory Management). Could be a list. - Requirements: maybe Job Required Knowledge & Skills plus Physical Demands & Requirements? Or separate Qualifications? The instruction includes Requirements, Qualifications, Skills. We can combine knowledge & skills under Skills, and maybe Requirements for experience? Not given explicit experience. Could put "Job Required Knowledge & Skills" under Skills. Physical Demands & Requirements could be under Requirements? Or maybe under Qualifications? But we can create a section "Requirements" for physical demands and maybe employment requirements (legal authorization). However we must avoid boilerplate like "Being legally authorized to work in the United States is a pre-condition..." That's employment requirement but maybe considered boilerplate? It's substantive but could be considered requirement. However it's also somewhat standard. Might keep. - Benefits: What We Offer includes benefits list. - Pay: Not mentioned (no pay). So omit Pay section. - Schedule: Not mentioned (no schedule). Omit. We must not create sections with filler like "commensurate with experience". We have no pay or schedule. Thus output sections: About the role, Responsibilities, Skills, Requirements, Benefits. Check if we have content for each. About the role: General Position Summary paragraph. Responsibilities: list of duties from Principal Duties & Responsibilities. Could break into subheadings? Not required; just a
  • list. Skills: Job Required Knowledge & Skills bullet list. Requirements: Physical Demands & Requirements plus maybe employment requirements (legal authorization). But we need to avoid boilerplate; legal authorization is a requirement but maybe okay. However "Current or future employment-based visa sponsorship is not available for this role." That's also requirement. Might include. But we must ensure not to include duplicated lines. Let's extract. From posting: General Position Summary: "At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." That's substantive. Principal Duties & Responsibilities: includes several bullet-like sentences. We'll convert each sentence to
  • . People & Training: - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.) - Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property. - Other duties as assigned. Customer Experience: - Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education. - Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Operations: - Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurately opening and closing the till, using counterfeit protection practices, and making consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. - Open and close the store as required following the procedures per the Operations P&P Manual. Product & Inventory Management: - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. Job Required Knowledge & Skills: - Established ability to produce sales results while minimizing loss. - Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. - Ability to work unsupervised. What We Offer: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com. Additional Information (employment requirements etc.): - Employment Requirements: Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. - Being legally authorized to work in the United States is a pre-condition of employment for this position. - Current or future employment-based visa sponsorship is not available for this role. EEO etc. we should remove. We need to decide what to put in Requirements section. Could combine Physical Demands & Requirements and Employment Requirements (legal auth, visa). However the instruction says we should not create sections with filler like "not specified". We have real content. Thus Requirements section could include both physical demands and employment requirements (legal auth, visa). But we might separate: Requirements for physical demands, Qualifications for legal auth? But we have no separate Qualifications section besides maybe knowledge & skills. However we already used Skills for knowledge & skills. Could put legal auth under Requirements as well. We must avoid boilerplate like "Reasonable accommodations may be made..." that's actually part of Physical Demands & Requirements; it's substantive. We also have "For inquiries related to reasonable accommodations, please contact HR@Lids.com." That's contact info; maybe we should remove as it's akin to application instruction? It's contact for accommodation; could be considered boilerplate but it's specific. Might keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly application instruction but it's contact for accommodation; could be considered part of application process. Safer to remove that line. Thus in Physical Demands & Requirements we keep the bullet points up to ability to frequently operate... and maybe the reasonable accommodations sentence? The sentence "Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions." is a statement about accommodation; could be kept as it's part of requirements. The contact line we drop. Now Requirements section: combine physical demands bullets and employment requirements bullets (legal auth, visa). We'll list them as
  • . Now Benefits section: list from What We Offer. Now Skills section: list from Job Required Knowledge & Skills. Now Responsibilities: list all duties bullet points. Now About the role: paragraph from General Position Summary. Now ensure we don't repeat any content. Let's craft HTML. We'll output:

    About the role

    At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

    Responsibilities

    • Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
    • Manage store associates through thorough use of LIDS Training Programs, goal setting

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