5683 - Assistant Store Manager FT
for section headings. Need to include sections only when posting has real specific content. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." There's no explicit job ID in the text. There's "Reports To Store Manager" and "Additional Information". Those are minor metadata; we can fold into a short
or drop? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a
for Reports To and maybe Additional Information if it's not boilerplate. Additional Information includes Employment Requirements, etc. That's substantive? It includes legal stuff like being authorized to work, visa sponsorship not available. That might be considered boilerplate? It's employment requirements; maybe we keep as a short
. But we need to preserve all substantive information. The "Additional Information" includes: "Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role." That's substantive (requirements). We should keep it. Also "Equal Employment Opportunity" etc is boilerplate to remove. "Notice to Applicants" etc is privacy notice, likely boilerplate to remove. "Need Accessibility Assistance?" maybe also boilerplate but could be considered accommodation info; but it's about applying, not job duties. Likely remove. We need sections: About the role? The posting includes "Brief Description Assistant Store Manager About Our Company". That's company overview. Could be "About the Company" or "About Our Company". The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the Company, Responsibilities (maybe broken into sub-sections: People & Training, Customer Experience, Operations, Product & Inventory Management), Requirements (Job Required Knowledge & Skills), Benefits (What We Offer), Physical Demands & Requirements (maybe as its own section). Also maybe "Reports To" as metadata.
We must not repeat the job title as a heading. The job title is Assistant Store Manager. So we don't put that as heading.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep each bullet point as is, not summarizing.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment.
Let's extract content.
Company overview: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style."
That's prose; put in
.
General Position Summary: "At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services."
That's prose; could be part of About the role? But we have no separate About the role heading; we could include under "About the Company" or maybe a separate "About the Role". The instruction says use headings like About the role, Responsibilities, etc. So we could have a section "About the Role" with that summary. But we already have company overview; maybe we combine? Better to follow instruction: include a section ONLY when posting has real specific content. The posting includes a General Position Summary; that's specific content about the role. So we should have a heading
About the Role
with that paragraph.
Then Responsibilities: The posting has sections: People & Training, Customer Experience, Operations, Product & Inventory Management. Each contains bullet-like sentences (some are long sentences with multiple duties). We need to turn each duty into - items. The instruction: Use
- for any list of duties/requirements/benefits. So we need to parse each bullet point.
People & Training list:
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
- Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
- Other duties as assigned.
Customer Experience:
- Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
- Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Operations:
- Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
- Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Product & Inventory Management:
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
- Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
- Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
- Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
- Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
Job Required Knowledge & Skills:
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to work unsupervised.
What We Offer (Benefits):
- Comprehensive medical, dental, and vision coverage
- Retirement plan
- 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
- Paid Time Off
- Generous employee discount and exclusive perks
- Ongoing career development, including discounted secondary education courses
- A collaborative, innovative, and team-oriented work environment
- Early Wage Access options to provide added financial flexibility
- Uncapped monthly bonus potential
Physical Demands & Requirements:
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- For inquires related to reasonable accommodations, please contact HR@Lids.com.
Reports To Store Manager: we can put as
Reports To: Store Manager
Additional Information (Employment Requirements): we need to keep that. It's: "Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role."
We could put under a heading "Requirements" maybe? But we already have a Requirements section for knowledge & skills. Could combine? Better to have separate "Employment Requirements" heading. However instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So "Requirements" could cover both knowledge & skills and employment requirements. But we already have "Job Required Knowledge & Skills" which is essentially requirements. The employment requirements about legal authorization etc is also a requirement. Could combine into one Requirements section with two sub-lists? But we must not invent headings not listed; we can use "Requirements". So we can put under Requirements
and include both knowledge/skills and employment requirements as list items. However we must preserve all detail; we can keep them as separate maybe.
But we also have "Physical Demands & Requirements" which could be under Requirements as well, but it's separate. Could be its own section "Physical Demands". The instruction list includes Schedule, Pay, Benefits but not Physical Demands. However we can still add
for prose. We need to preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep each bullet point as is, not summarizing. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract content. Company overview: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style." That's prose; put in
. General Position Summary: "At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." That's prose; could be part of About the role? But we have no separate About the role heading; we could include under "About the Company" or maybe a separate "About the Role". The instruction says use headings like About the role, Responsibilities, etc. So we could have a section "About the Role" with that summary. But we already have company overview; maybe we combine? Better to follow instruction: include a section ONLY when posting has real specific content. The posting includes a General Position Summary; that's specific content about the role. So we should have a heading
About the Role
with that paragraph. Then Responsibilities: The posting has sections: People & Training, Customer Experience, Operations, Product & Inventory Management. Each contains bullet-like sentences (some are long sentences with multiple duties). We need to turn each duty into- for any list of duties/requirements/benefits. So we need to parse each bullet point.
People & Training list:
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
- Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
- Other duties as assigned.
Customer Experience:
- Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
- Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Operations:
- Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
- Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Product & Inventory Management:
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
- Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
- Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
- Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
- Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
Job Required Knowledge & Skills:
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to work unsupervised.
What We Offer (Benefits):
- Comprehensive medical, dental, and vision coverage
- Retirement plan
- 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
- Paid Time Off
- Generous employee discount and exclusive perks
- Ongoing career development, including discounted secondary education courses
- A collaborative, innovative, and team-oriented work environment
- Early Wage Access options to provide added financial flexibility
- Uncapped monthly bonus potential
Physical Demands & Requirements:
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- For inquires related to reasonable accommodations, please contact HR@Lids.com.
Reports To Store Manager: we can put as
Reports To: Store Manager
Additional Information (Employment Requirements): we need to keep that. It's: "Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role." We could put under a heading "Requirements" maybe? But we already have a Requirements section for knowledge & skills. Could combine? Better to have separate "Employment Requirements" heading. However instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So "Requirements" could cover both knowledge & skills and employment requirements. But we already have "Job Required Knowledge & Skills" which is essentially requirements. The employment requirements about legal authorization etc is also a requirement. Could combine into one Requirements section with two sub-lists? But we must not invent headings not listed; we can use "Requirements". So we can put underRequirements
and include both knowledge/skills and employment requirements as list items. However we must preserve all detail; we can keep them as separate- maybe.
But we also have "Physical Demands & Requirements" which could be under Requirements as well, but it's separate. Could be its own section "Physical Demands". The instruction list includes Schedule, Pay, Benefits but not Physical Demands. However we can still add