5157 - Store Manager (H)

We need to output HTML fragment with sections only when there is real specific content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to parse the posting. We have sections: Brief Description Store Manager (maybe not needed). About Our Company (company description) - could be "About the role"? Actually "About the role" is typical heading for role summary. We have "General Position Summary". That could be used as About the role. We'll put that under

About the role

with paragraph. Then "Principal Duties and Responsibilities" includes sub-sections: People & Training Development, Customer Experience, Operations, Product & Inventory Management. We can combine under Responsibilities heading with

• items. Should we break into subheadings? Not required; just list duties. Then "Job Required Knowledge And Skills" - could be Skills or Requirements. We'll put under

  Skills

  maybe also Requirements. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate ones. We have "Job Required Knowledge And Skills" -> Skills. Also maybe "Physical Demands & Requirements" could be Requirements? But we can include physical demands under Requirements or maybe under Qualifications? The instruction: include a section ONLY when posting has real specific content. We have physical demands details. Could put under

  Requirements

  (or Qualifications). But we also have "Job Required Knowledge And Skills" which is skills. We'll separate: Skills heading for knowledge and skills; Requirements heading for physical demands and maybe employment requirements (legal authorization). Also "What We Offer" corresponds to Benefits. We'll put Benefits heading. Pay and Schedule: Not explicitly mentioned. There's no pay or schedule specifics. So we should NOT include Pay or Schedule sections. We also have "Reports To District Sales Manager#INDNWSWS1" - minor metadata, fold into short p or drop. We'll include maybe a short p under About the role? Or we can drop. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details like bullet points. We'll need to convert each duty into list items. Let's extract content. About Our Company paragraph: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style." General Position Summary: "At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." Principal Duties and Responsibilities: broken into sections. People & Training Development: - Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence. - Assist in onboarding to acclimate new team members to Lids. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.) - Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed. - Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives. - Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. - Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth. - Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience: - Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education. Operations: - Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law. - Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficient and effective operations. - Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.) - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. Product & Inventory Management: - Drive overall store product strategy, including supervision and oversight of receiving, processing, merchandising, and exiting through purchase or transfer. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Ensure product integrity in line with vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates. - Lead execution of weekly markdowns and markups as needed to ensure proper pricing. - Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy. - Manage any transfers or ship-backs (e.g. process damages) according to company standards. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. Job Required Knowledge And Skills: - Established ability to produce sales results while minimizing loss. - Proven supervisory skills, with capacity to deliver training material and assess retention. - Strong interpersonal and communication skills. - Proven ability to perform independently with minimal supervision. - Ability and willingness to travel overnight for training and/or business meetings. - Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record. - Proven managerial skills. What We Offer: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver related software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com Reports To District Sales Manager#INDNWSWS1 (metadata) Additional Information Employment Requirements: - Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. - Being legally authorized to work in the United States is a pre-condition of employment for this position. - Current or future employment-based visa sponsorship is not available for this role. EEO boilerplate etc to remove. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should strip out the EEO section, Notice to Applicants, Need Accessibility Assistance? etc. Also remove "Additional Information Employment Requirements" maybe we keep as part of Requirements? It's substantive: legal auth to work in US, no visa sponsorship. That's a requirement. We'll include under Requirements. We also have "Reports To District Sales Manager#INDNWSWS1" - minor metadata, we can fold into a short p. We must not repeat job title as heading. So no heading for Store Manager. We need to output only HTML fragment. Let's decide sections: - About the role: combine About Our Company + General Position Summary? Could be two paragraphs. We'll put under

  About the role

  with two

  elements. - Responsibilities: combine all duty bullet points under

  Responsibilities

  with
  • items. Could group by subheadings but not required. We'll just list all items. - Skills: under

    Skills

    with list items from Job Required Knowledge And Skills. - Requirements: under

    Requirements

    with list items from Physical Demands & Requirements plus employment requirements (legal auth, no visa sponsorship). Also maybe include "Reports To District Sales Manager" as a short p. - Benefits: under

    Benefits

    with list items from What We Offer. We should not include Pay or Schedule. We must preserve all substantive information. Ensure we don't lose any bullet. Let's extract each bullet exactly as text. I'll copy them. People & Training Development bullets: 1. Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence. 2. Assist in onboarding to acclimate new team members to Lids. 3. Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall. 4. Contribute to a respectful and