Jobs · Management · Massachusetts

51 - Restaurant 1 - Server

Coury Hospitality · Norwood, MA · 1 mo ago
ManagementFull-time

Primary Job Duties

  • Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
  • Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
  • Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
  • Properly open, present, and pour wine according to fine dining standards
  • Follow responsible alcohol service guidelines at all times
  • Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
  • Accurately take and deliver orders following timing and coursing standards
  • Collaborate closely with kitchen and bar teams to ensure seamless service flow
  • Maintain impeccable table maintenance, including clearing, resetting, and crumb service
  • Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
  • Handle guest concerns or special requests with discretion, empathy, and urgency

Knowledge, Skills And Abilities

  • Prior experience in fine dining or upscale hospitality preferred
  • Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent)
  • Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
  • Strong communication and interpersonal skills
  • High level of attention to detail and ability to multitask in a fast-paced environment
  • Passion for hospitality, food, and beverage
  • Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
  • Ability to remain calm, poised, and professional under pressure
  • Flexible schedule, including evenings, weekends, and holidays
  • Maintain a polished appearance and adhere to uniform and grooming standards
  • Uphold cleanliness, organization, and sanitation standards in all service areas

Physical Demands

  • Ability to stand and walk for extended periods
  • Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
  • Manual dexterity for precise service techniques
  • Must wear required personal protective equipment per job responsibilities

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