51 - Restaurant 1 - Server
Coury Hospitality · Norwood, MA · 1 mo ago
ManagementFull-time
Primary Job Duties
- Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
- Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
- Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
- Properly open, present, and pour wine according to fine dining standards
- Follow responsible alcohol service guidelines at all times
- Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
- Accurately take and deliver orders following timing and coursing standards
- Collaborate closely with kitchen and bar teams to ensure seamless service flow
- Maintain impeccable table maintenance, including clearing, resetting, and crumb service
- Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
- Handle guest concerns or special requests with discretion, empathy, and urgency
Knowledge, Skills And Abilities
- Prior experience in fine dining or upscale hospitality preferred
- Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent)
- Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
- Strong communication and interpersonal skills
- High level of attention to detail and ability to multitask in a fast-paced environment
- Passion for hospitality, food, and beverage
- Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
- Ability to remain calm, poised, and professional under pressure
- Flexible schedule, including evenings, weekends, and holidays
- Maintain a polished appearance and adhere to uniform and grooming standards
- Uphold cleanliness, organization, and sanitation standards in all service areas
Physical Demands
- Ability to stand and walk for extended periods
- Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
- Manual dexterity for precise service techniques
- Must wear required personal protective equipment per job responsibilities