Jobs · Sales · Illinois

5095 - Assistant Store Manager FT

Lids · Lombard, IL · 3 wk ago
SalesFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Brief Description Assistant Store Manager About Our Company". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate like EEO, legal, navigation, etc. Must not invent or summarize away detail. Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes "What We Offer" which is benefits. Also includes "Pay Transparency Statement" which gives pay info (hourly range, monthly store performance bonus, etc). Also includes "Physical Demands & Requirements". Also includes "Job Required Knowledge & Skills". Also includes "General Position Summary". Also includes "Principle Duties & Responsibilities". Also includes "About Our Company". Also includes "Brief Description Assistant Store Manager". Also includes "Reports To Store Manager". Also includes "Additional Information". Also includes "Employment Requirements". Also includes "Equal Employment Opportunity" (boilerplate to remove). Also includes "Notice to Applicants" (privacy). Also includes "Need Accessibility Assistance?" (maybe keep? It's about accommodation but could be considered boilerplate? Might be considered part of application instructions? It's about accessibility assistance for applying; likely considered application instructions, we should remove. Also "Reports To Store Manager" is metadata; we can fold into short p or drop. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short p for Reports To Store Manager maybe. We need sections: About the role (maybe from General Position Summary and About Our Company). Responsibilities (Principle Duties & Responsibilities). Requirements (Job Required Knowledge & Skills plus Physical Demands & Requirements? Could be separate Qualifications? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine as appropriate. We need to decide which sections to include based on content. We have: - About Our Company: description of company. Could go under About the role? Actually About the role could include company description and position summary. We'll put About the role heading with content: company description and general position summary. - Responsibilities: Principle Duties & Responsibilities (People & Training, Customer Experience, Operations, Product & Inventory Management). We'll list as

  • each bullet? The content is paragraphs with bullet-like sentences. We'll convert each sentence or clause into
  • . Must preserve all substantive info; we can break into list items. - Requirements: Job Required Knowledge & Skills (list of abilities). Also Physical Demands & Requirements (list of abilities). Could combine under Requirements or Qualifications. Since we have both Requirements and Qualifications headings possible. We could put Requirements heading for knowledge/skills, and Qualifications heading for physical demands? Or combine. The instruction: prefer a few substantive sections over many thin ones. So maybe combine knowledge/skills and physical demands under Requirements. Or we could have Requirements (knowledge/skills) and Qualifications (physical demands). But that's two thin sections. Better to have one Requirements section covering both. - Benefits: What We Offer (list of benefits). We'll create Benefits heading. - Pay: Pay Transparency Statement (hourly range, monthly store performance bonus, etc). Also mentions cell phone stipend. We'll create Pay heading. - Schedule: Not explicitly mentioned. No schedule info. So we should not create Schedule section. - Qualifications: maybe not needed if we combined. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. We must not include filler like "commensurate with experience". Not present. We must not include boilerplate: EEO, Notice to Applicants, Accessibility Assistance, etc. Remove. We must preserve all substantive info: ensure we don't lose any details from the sections we keep. Let's extract content. About Our Company: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style." General Position Summary: "At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." We can combine these under About the role. Responsibilities: Principle Duties & Responsibilities broken into sections: People & Training: - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.) - Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property. - Other duties as assigned. Customer Experience: - Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education. - Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Operations: - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. - Open and close the store as required following the procedures per the Operations P&P Manual. Product & Inventory Management: - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. We'll convert each bullet to
  • . Might be many; okay. Requirements: Job Required Knowledge & Skills: - Established ability to produce sales results while minimizing loss. - Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. - Ability to work unsupervised. Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquires related to reasonable accommodations, please contact HR@Lids.com. We should keep the reasonable accommodations sentence? It's substantive but maybe considered boilerplate? It's about accommodation; could be kept. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly that; it's about accommodation. Might be okay to keep. However, the line "For inquires related to reasonable accommodations, please contact HR@Lids.com." is like contact info; could be considered minor metadata; we could fold into short p or drop. Probably keep as part of Requirements. Benefits: What We Offer: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Pay: Pay Transparency Statement: - The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. - A monthly store performance bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. - In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, Retirement Plan, paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. - A cell phone stipend may be provided in certain geographical areas as required by law. Also maybe include "Reports To Store Manager" as minor metadata; we could add a short p after About the role? Or drop. Probably drop. We must not include sections like Schedule. Now produce HTML fragment: use

    for each section heading

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