4706205 - Store A Manager

About the role

Great Lakes BU - Region 05 - Market 06: 4117 Portage St, Kalamazoo, Michigan 49001. Full‑time position.

Responsibilities

• Directly supervises the activities of 2 or more full‑time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
• Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
• Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well‑kept based on Company standards.
• Maintains a professional and supportive image among subordinates and supervisor.
• Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
• Implements non‑discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
• Develops positive and professional relationships with all suppliers.
• Promotes excellent service and resolve customer complaints in a timely, professional manner.
• Provides regular and predictable onsite attendance.
• Promotes and ensures a safe, positive public image within the neighboring community.
• Prepares ongoing and timely performance appraisals in Workday for all employees, providing proper performance